DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/vs3wxd/global_capital) has announced the addition of the "Global Capital Markets BPO Market 2014-2018" report to their offering.
The Global Capital Markets BPO market will grow at a CAGR of 4.76 percent over the period 2013-2018.
Capital Markets BPO is the smallest sub-segment of the Global BFSI BPO market and its service providers support some of the leading financial institutions and custodians in the world. Many asset management firms such as those dealing in hedge funds, private equities, and exchange-traded funds are opting for BPO services for many of their functions in an effort to cut costs through labor arbitrage. Lack of adequate resources to support the operations of these functions and increasing pressures on these firms to deliver in a short time frame are some of the other major reasons firms are opting for BPO. The stringent regulatory environment that these financial institutions operate in has increased the need to outsource their operations, so that they can focus more on their core business activities and build competitive advantages to sustain their position in the global competitive environment.
The emergence of new outsourcing locations is one of the major trends in the market. Many capital market firms are starting to near-shore their operations with an increase in costs of labor in typical offshore locations such as India. Emerging favorable near-shore locations include Brazil, Eastern Europe, and South Africa.
According to the report, one of the major factors driving the growth in this market is the cost-effectiveness of outsourcing certain operations of capital markets. These firms are increasingly outsourcing their back-office functions that require stable infrastructure, capital investment, and human resources to improve the efficiency of their operations and cut costs through labor arbitrage.
Further, the report states that data security is one of the most important challenges faced by the market. The confidential nature of capital markets data makes it a risky affair and extra measures need to be taken to ensure data confidentiality.
The Global Capital Markets BPO market can be segmented into the following on the basis of BPO function:
- Back-office Outsourcing
- Middle-office Outsourcing
- Front-office Outsourcing
- Data Management
- Document and Records Management
- Facility Management
- Call Centers
- Consulting
Key Vendors
- Cognizant Technology Solutions Corp.
- eClerx Services Ltd.
- Syntel Inc.
- Tata Consultancy Services Ltd.
- Wipro Ltd.
Other Prominent Vendors
- Accenture plc
- Aegis Ltd.
- Cap Gemini SA
- EXLService Holdings Inc.
- Genpact Corp. Communications
- HCL Technologies Ltd.
- Hewlett-Packard Co.
- iGate Global Solutions Ltd.
- Infosys Ltd.
- Mahindra & Mahindra Ltd.
- Mphasis Ltd.
- WNS (Holdings) Ltd.
For more information visit http://www.researchandmarkets.com/research/vs3wxd/global_capital
