SANTA CLARA, Calif.--(BUSINESS WIRE)--iTalent, a leading global technology consulting services company, today announced that the company was named a 2014 International Gold Award winner from the Best in Biz Awards. iTalent was a multiple award winner in the Best in Biz International Awards, including the top winner in the product category for “Most Innovative Service of the Year.” With this recognition, iTalent joins an elite rank of winners for 2014 that include other top industry players such as Dell, Toshiba, BlackBerry, Cloudera, and Lenova.
iTalent has established a practice and coined Social Knowledge Management (SKM) as a new discipline by recognizing the dramatic demand in the enterprise to capture this once elusive asset. iTalent’s SKM practice helps companies identify and unlock valuable collaborative knowledge assets in their company that represent enhanced knowledge management. Through SKM implementation, organizations of all sizes can learn to discover new value in social knowledge and intellectual capital created by their employees.
“Hundreds of high-profile companies seek to be recognized and honored at the Best in Biz Awards,” said Renée La Londe, CEO of iTalent. “It’s a tremendous honor to be recognized by the industry for pioneering the development of the SKM discipline and consulting practice area.”
Best in Biz Awards launched its international awards program in 2013 as the only global business awards program judged solely by members of the press and industry analysts. The awards honor companies, teams, executives, and products worldwide for their business successes in the previous and current year. Previous winners include Dell, HP, Experian, Dyson, and SanDisk.
iTalent is leading the way in helping many industries capitalize on SKM. The SKM discipline was first implemented at a well-known Fortune 500 company, helping the organization save more than $10 million in case avoidance in 2014. In partnership with this client, the iTalent team created an innovative community that was used as a means to help engineers:
- Accelerate time to expertise
- Reduce mean time to case resolution
- Facilitate collaboration among support engineers deployed across global support centers
- Provide reusable knowledge to reduce costs of providing customer support
Through SKM, iTalent continues to differentiate itself in the consulting industry. In addition to its recent honor by Best in Biz, iTalent also helped their clients achieve industry leadership through the Forrester Groundswell Award and other prestigious awards and recognition.
iTalent is a leading global technology consulting services company with an intimate understanding of our clients’ business needs. We leverage global capabilities to provide innovative and flexible resource solutions with “white glove” service to help organizations of all sizes overcome their unique challenges. Through innovative practice areas including SKM™, Mobility, Enterprise Application Development and Support, and our other practice areas, we offer best practices, focused training, thought leadership, and resource solutions that help our clients achieve their business goals and objectives. For more information, visit www.italentcorp.com, or connect with us on Twitter or LinkedIn. iTalent is privately held with corporate headquarters in Santa Clara and offices around the US and Asia.