IRVINE, Calif.--(BUSINESS WIRE)--Kofax® Limited (NASDAQ: KFX) (LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today announced that the Company and its Kofax TotalAgility™ 7 platform received “strong performer” rankings in The Forrester Wave™ for Dynamic Case Management (DCM) published March 28, 2014.1
The report stated that Kofax TotalAgility 7 reflects improved unification with overall process assets and Altosoft’s business intelligence and analytics software with Kapow’s data integration to follow shortly, and that it’s a particularly strong platform for smart process applications that will benefit from Kofax’s strengths in capture and content analytics.
Forrester’s evaluation of DCM vendors was based on 38 predefined criteria and identified the 13 strongest software providers and their product capabilities that will help enterprises tackle increasing volumes of varied and unstructured work. The report states that “Today’s DCM products give businesses more control over cost and goal management, implementers a new information-first design approach, and gives end users the process flexibility they desperately need.”1
“We’re pleased that Kofax TotalAgility 7 received recognition as a strong performer in this important research,” said Grant Johnson, Chief Marketing Officer at Kofax. “As the dynamic case management market expands to address more knowledge-based work, we believe TotalAgility will become even more pervasive as a leading platform for developing and deploying smart process applications.”
About Kofax TotalAgility
Kofax TotalAgility is the world’s first unified smart process application development and deployment platform. It combines information capture, process management, DCM, collaboration, mobility and analytics to solve the First Mile challenges of effectively processing real-time, information-intensive interactions. Previously, building SPAs required the acquisition, integration, deployment and administration of different capture, BPM, DCM, collaboration, mobile and analytics software.
TotalAgility provides an essential link between systems of engagement and systems of record to help increase responsiveness to customers, improve service levels to gain competitive advantage, and better manage and grow business while greatly reducing operating costs.
Kofax is a leading provider of smart process applications for the business critical First Mile of customer interactions. These begin with an organization’s systems of engagement, which generate real time, information intensive communications from customers, and provide an essential connection to their systems of record, which are typically large scale, rigid enterprise applications and repositories not easily adapted to more contemporary technology. Success in the First Mile can dramatically improve an organization’s customer experience and greatly reduce operating costs, thus driving increased competitiveness, growth and profitability. Kofax software and solutions provide a rapid return on investment to more than 20,000 customers in financial services, insurance, government, healthcare, business process outsourcing and other markets. Kofax delivers these through its own sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com.
1 The Forrester Wave™: Dynamic Case management, Q1, 2014, March 28, 2014, Craig LeClair and Derek Miers, Forrester Research, Inc.
© 2014 Kofax Limited. Kofax and TotalAgility are registered trademarks and First Mile is a trademark of Kofax Limited.