KNOXVILLE, Tenn.--(BUSINESS WIRE)--Today, PerfectServe – the secure, intelligent, clinical communications platform company – announced the addition of two educational webinars to its ongoing series featuring insight from prominent health system leaders and experts in the industry. PerfectServe’s complimentary webinar series offers real-life examples of how to improve clinical communication and workflow while addressing key industry initiatives such as HIPAA compliance and mobility.
On Tuesday, April 29, 2014 from 1:00 – 2:00 pm ET, the series will continue with a webinar on secure and efficient communications in the group practice setting. PerfectServe executives will be joined by Patrick Hoz, Director of Practice Operations, Balboa Nephrology Medical Group (BNMG), to discuss security’s role in improving workflow in this setting. Attendees will hear how BNMG improved its after-hours communications accuracy and reliability, increased operating efficiency by eliminating front-office calls, eliminated answering services and pagers and guaranteed any PHI sent by text was transmitted securely. More information and registration can be found here.
Next month, on May 20, 2014 from 1:00 – 2:00 pm ET, Doug Bonacum, who adapted the communication technique SBAR (Situation, Background, Assessment, Recommendation), will share how this structured and standardized communications strategy is still as valuable as ever in fostering a culture of patient safety. Bonacum leads programs promoting and safeguarding quality and patient safety at Kaiser Permanente, and was named one of the “50 Experts Leading the Field of Patient Safety” by Becker’s Hospital Review. More information and registration can be found here.
“Enabling accurate and reliable communication processes that ensure patient safety is the top priority, but the security of a patient’s information needs to be seen in the same light,” said Terry Edwards, President and CEO, PerfectServe. “These upcoming webinars are an opportunity to learn how physician practices and health systems can achieve higher quality care delivery while meeting regulatory requirements. It doesn’t have to be one or the other.”
Additional webinar topics will be announced in the weeks to come, and provider organizations are encouraged to follow PerfectServe on Twitter, Facebook and LinkedIn for more details.
About PerfectServe
PerfectServe is a secure, intelligent,
unified communications platform that connects clinicians across the care
continuum. The company helps providers improve patient outcomes and
operational efficiency by removing communications process variability
and speeding contact cycle times between clinicians. More than 30,000
physicians in organizations such as Advocate Healthcare, Ascension
Health, MemorialCare, the WellStar Health System, Hoag, the St. Joseph
Health System and Orlando Health rely on PerfectServe to enable faster
interventions, increase physician alignment and satisfaction, provide
nurses more time for direct patient care and reduce HIPAA-compliance
risk. Headquartered in Knoxville, Tenn., PerfectServe was incorporated
in 2000.
