Palace Café in New Orleans Implements High-Tech Bill Folders to Streamline the Card Payment Process and to Keep Guests’ Card Information Secure

Award-Winning Restaurant Eyes EMV Card Payment Compliance by Implementing the RAIL Payment Platform from Viableware

NEW ORLEANS & KIRKLAND, Wash.--()--Viableware, innovators of the RAIL – a pay-at-the-table solution designed exclusively for full-service restaurants – today announced that the Palace Café, a classic New Orleans restaurant located at the foot of the French Quarter, has launched its use of the RAIL to enhance service and security – and to meet 2015 EMV card compliance mandates from major credit card brands.

The Palace Café is the second Dickie Brennan’s restaurant to implement the RAIL in recent months, with Tableau, the newest of the Dickie Brennan restaurants, introducing the technology to their customers in October 2013.

“Using the RAIL devices, we’re able to provide our guests with a more private and secure payment experience – one that allows them to keep their card with them at all times,” said Dickie Brennan, owner of New Orleans-based Dickie Brennan restaurants. “Additionally, our overall service is enhanced because our wait staff is able to spend more time providing personalized attention, and less time running credit cards to the POS.”

The RAIL is a handheld device designed to look like the common bill presentation folder used at most full-service restaurants – but unlike the original, the RAIL allows guests to securely self-swipe credit or debit cards, auto-calculate the tip, split the bill multiple ways, pay-by-item, and email receipts.

The RAIL will also soon enable full-service restaurants to accept EMV (Europay Mastercard Visa) payments – or “chip and pin cards” – which all U.S. merchants must accept by October 2015, or they will assume all liability for any card fraud that occurs at their establishment.

“Palace Café and Tableau are the first restaurants in New Orleans to embrace a payment technology that will be commonplace for full-service restaurants in the very near future – in part due to the forcing function of the EMV deadline,” said Joe Snell, CEO of Viableware. “With the emergence of EMV, digital wallets and other alternative methods of payment, most full-service restaurants will need an elegant way to extend their POS to the table. The RAIL device does this in a digitally enhanced bill folder that is already very familiar to most guests.”

The RAIL seamlessly integrates with leading restaurant POS systems from MICROS, NCR Aloha, and Dinerware and has been certified to the security standards of 11 of the leading payment processors.

For more information on the RAIL payment platform for full-service restaurants, visit www.viableware.com.

About Viableware

Viableware designs, builds and sells software and hardware products designed to increase waiter efficiency, provide restaurants with new marketing and communication applications, and eliminate credit card information theft.

Contacts

Tailwind PR
Jeff Pecor, 802-497-1932
jeff@tailwindpr.com

Release Summary

Palace Café, a classic New Orleans restaurant located at the foot of the French Quarter, has launched its use of the RAIL, a digital bill folder, to enhance service and security for restaurant guests.

Contacts

Tailwind PR
Jeff Pecor, 802-497-1932
jeff@tailwindpr.com