CRANFORD, N.J.--(BUSINESS WIRE)--Paragon Solutions, an advisory consulting and systems integration firm, announced today the appointment of Leo Sugg as Director, Business Process Management (BPM) for its Advisory Services consulting practice. Sugg will be responsible for managing and growing the BPM practice and its solution offerings, which enable clients to optimize business outcomes by leveraging efficient, predictable, customer-centric practices and business systems.
“Leo will be instrumental in helping clients to drive fundamental change by improving business process and optimizing the customer experience, particularly as clients adapt to the continual change and increasing customer demands of seamless interaction,” said Paragon Senior Vice President of Marketing and Advisory Services Erik Raper.
Sugg joins Paragon from a leading BPM software firm, where as an industry vertical lead, he created and implemented innovative strategies to maximize client returns on BPM investments with an intense focus on customer experience. With over 20 years of business process and reengineering experience in the insurance industry, he has held senior roles at two major financial services firms in a variety of global, strategic and operational assignments in both P&C and life insurance. Sugg earned his undergraduate degree from the Pennsylvania State University, and completed his graduate work at New York University.
Paragon’s BPM practice assists client firms in taking a comprehensive approach to continuous enterprise process improvement through the implementation of BPM techniques, technology and analytics, with an industry focus in insurance, life sciences, financial services, healthcare and communications.
About Paragon Solutions
Paragon Solutions is an advisory consulting and systems integration firm that specializes in enterprise information management to help clients leverage information assets for better business results. The company does this through its industry practices, solution accelerators and specialized technology competencies that help clients achieve operational efficiency, business scalability and regulatory compliance.
Paragon works with businesses that are focused in a few key industries—communications, financial services, healthcare, insurance and life sciences. The industry-focused practices work with Paragon’s competency groups to address today’s client concerns in Process Optimization, Information Management and Information Insight.
For more information, please visit the Paragon website at www.consultparagon.com, or call 1.800.462.5582.
