PROVIDENCE, R.I.--(BUSINESS WIRE)--Swipely, the simple way for local merchants to accept payments, understand customers and grow revenue, today unveiled its “Winter '13” product release to understand the customer behind every transaction. The new release extends Swipely’s integrated payment and marketing service with more data, better analytics and faster deposits.
Swipely now works with hundreds of local businesses to manage one quarter billion dollars in annual sales. Swipely transforms the electronic payments infrastructure that costs US businesses $70 billion annually from a commodity into a valuable marketing tool to grow sales, with little or no new cost to merchants, by unlocking “big data” behind every card transaction.
“With our Winter ‘13 release, Swipely provides even more value to our growing network of merchant customers,” said Angus Davis, founder and CEO of Swipely. “In just 6 months, we’ve grown our network to a quarter billion in volume, helping merchants understand customers and grow sales without paying new fees, installing new equipment or doing more work.”
Deepen Customer Relationships
Merchants should have
important customer information at their fingertips. With Winter ‘13,
Swipely brings the very first Customer Relationship Management (CRM)
tool that updates automatically with every card swipe to Main Street.
Swipely builds a profile for each card-paying customer to help merchants
remember spending recency, frequency and lifetime value - automatically.
Merchants can add notes about customer preferences or edit contact
information to quickly save insights and re-engage customers online
after they leave the store. Merchants are now using Swipely to deepen
relationships with over 500,000 customers.
Access Hourly Analytics Anywhere
Tracking
business trends should be simple. Now optimized for tablets,
including the iPad, merchants can use Swipely’s online dashboard
wherever they are. The simpler design helps every user, from owner to
general manager to staff, understand trends as soon as they log in. New
in the Winter ‘13 release, Swipely now helps multi-location retailers
aggregate sales trends across all locations, or at the individual store
level. Weather, Facebook posts and other factors that impact buying
patterns also appear in Swipely’s Daily Journal. And with the new
Swipely Heat Map, merchants can monitor sales performance by hour to
take action when it matters.
Get Paid Faster
It should be quick and easy to get paid.
While other payments companies take up to 30 days to release funds to
merchants, Swipely offers next-day settlements on every payment,
including on American Express transactions for qualifying merchants
thanks to Swipely’s new American Express OnePoint partnership available
in Winter ‘13. Merchants upgrading to OnePoint have seen an immediate
cash flow benefit of nearly $5,000 on average.
Grow Business Without a New Point-of-Sale
Merchants
shouldn’t have to change how they accept
payments to grow sales. In addition to Micros, Aloha and PosiTouch,
Swipely’s Winter ‘13 release expands support with certified integrations
to more leading point-of-sale (POS) and middleware systems that
merchants already use, including Aldelo, Breadcrumb, Business Plus
Accounting, Comcash, Digital Dining, Dinerware, Firefly, First Data,
Focus, Isis POS, Lightspeed, Paladin, Restaurant Pro Express, Restaurant
Manager, LiNUS POS Systems, Spa Booker, PC Charge, T-Gate,
Authorize.net, SkipJack, DataCap NETePay, and others.
An Easy Upgrade
Existing Swipely merchants have already been
upgraded to the Winter ‘13 release. For new merchant customers, Swipely
is a good fit for those accepting over $30,000 in monthly credit card
sales. Most merchants can upgrade from legacy solutions in a matter of
days, with zero incremental cost. To see if Swipely is a fit for your
business, please visit swipely.com
or call 888-SWIPELY.
About Swipely:
Swipely is a simple way for local merchants to accept payments, understand customers and grow revenue. Swipely’s valuable analytics, loyalty and marketing tools work with systems merchants already have and with cards consumers already use. Merchants use Swipely to manage one quarter billion dollars in sales and to deepen relationships with over 500,000 customers.
Founded by Angus Davis, the Providence, RI based company includes veterans of Tellme, Microsoft, Netscape, LivingSocial and SeamlessWeb, and is backed by leading Silicon Valley investors including Index Ventures, Greylock Partners, and First Round Capital, among others, who have made the largest software venture investment in Rhode Island history.