Astronomical International Roaming Costs Have Contributed to Lost Business in One of Four Fortune 1000 Companies Surveyed by CCMI

Increasing Roaming Costs and Lost Business and Productivity Compel Multinational Companies to Consider Alternatives to Save on International Wireless Calling

GAITHERSBURG, Md.--()--CCMI today released “Trends and Best Practices to Control International Roaming Costs,” commissioned by Truphone, the world’s first truly global mobile operator. The report, based on research gathered following a survey of Fortune 1000 companies, details the key financial and operational impact exorbitant international mobile roaming costs have on multinational enterprises.

Key findings of the survey include:

  • 40 percent of companies are forbidding or curtailing critical business usage while abroad to help manage costs
  • 24 percent said that they have lost business as a result of roaming costs
  • 37 percent of companies surveyed spend $1,000 or more per month per user on average wireless roaming costs for their international travelers

Individual responses revealed stories of single monthly bill charges ranging from $10,000 to $200,000!

George David, President of CCMI, said, “It was always clear, through primarily anecdotal information, that international roaming costs are a big, and growing, problem. Now, this survey puts hard numbers on the issue and dramatically underscores the real dimensions of the problem for enterprises.” He added, “Equally significant is the fact that despite formal mandates to rein in roaming coast at more than one-half of the companies, the problem – and expense – continues to grow exponentially.”

The study reveals other key findings related to roaming expenditures, alternatives corporations are using to offset roaming costs, travel trends and more. Click here ( to download the white paper and learn more.

About the research

CCMI conducted the research on behalf of Truphone, with a statistically significant sample size of 128 telecom expense management decision makers from Fortune 1,000 companies taking part. The purpose of the survey was to understand current trends in international travel, international wireless spending and best practices used to control international roaming costs.

About CCMI

CCMI is the industry’s leading provider of telecom rate and data solutions and information. We are dedicated to delivering relevant, highly specialized and strategically focused content. Find a complete product listing at CCMI publishes Voice Report, the leading independent source of telecom news, analysis and award-winning guidance on communications technology services and equipment for the enterprise. For analysis and guidance on the latest telecom happenings, visit, and sign up to receive email updates.

About Truphone

Truphone is the world’s first truly global wireless carrier, helping people and businesses around the world thrive. We provide communications services that save them money and simplify their lives.

Founded in 2006, the company uses innovation to drive convenience up and costs down. The company’s flagship GSM service, Tru, helps international business by delivering significant savings via local rates while abroad and Tru’s least cost roaming.

Tru service works in over 200 countries around the world. Truphone is currently selling its service in the UK and will be broadly selling in the US and several other countries this year. Truphone offers multiple local numbers on one SIM card, allowing customers and contacts to reach each other without footing the bill of high international call charges.

The company is also a pioneer in the mobile VoIP space. It launched the first downloadable mobile VoIP app for Nokia in 2006 and has since been the first on the iPhone, iPod and iPad devices. Tru supports all leading mobile platforms and devices including Blackberry, iPhone, iPod touch, iPad, Nokia E and N series, and Android.


Michele Campbell, 301-287-2641

Marketing Director

Release Summary

This report examines what multinational enterprises have been doing to reduce exorbitant international roaming costs, as well as other emerging options they might consider trying.


Michele Campbell, 301-287-2641

Marketing Director