DALLAS--(BUSINESS WIRE)--Financial Industry Computer Systems, Inc. (FICS®), a mortgage technology specialist that provides residential loan servicing software and loan origination software to the mortgage industry, announced that Forth Worth, Texas-based Texas Banc Mortgage Company has selected its Mortgage Servicer™ platform to automate its loan servicing department.
Texas Banc is a startup mortgage company that services new loans originated in North Texas, along with purchased loans from 29 other states. According to Texas Banc officials, FICS’ Mortgage Servicer was chosen as the lender’s mortgage loan servicing platform because of FICS’ excellent reputation for customer service and Mortgage Servicer’s flexible, straightforward database for managing borrower and loan information.
“When you can get immediate answers to your questions every time you call, it shows that FICS cares about its products and cares about its customers,” said Kay Shelley, vice president and mortgage servicing manager for Texas Banc. “Mortgage Servicer itself is very easy-to-use and meets all of our needs, but it is the outstanding service and training that makes use of FICS’ system a truly positive experience.”
Mortgage Servicer automates loan servicing functions including: escrow administration, collections, investor accounting, payment processing, loss mitigation and year-end reporting. The system is user-friendly, easily navigated and enhances the visibility of all loan data. Texas Banc is increasing portfolio volume and generating cash flow by purchasing new and seasoned loans. Mortgage Servicer enables the loan information to be simply transferred from the prior system, reducing the time spent processing new purchases. Texas Banc also praised the system’s reporting tools, citing their ease of use.
“As a servicer, having the ability to tackle and design reports is essential for meeting regulatory demands,” Shelley said. “There are no surprises when using Mortgage Servicer because it was designed specifically for use by the mortgage industry. As we continue to grow in the industry with FICS, the comprehensiveness and usability of the system will help us manage costs and the time spent on loan data.”
“Servicers today expect high level, efficient systems with exceptional customer service,” said Susan Graham, president and chief operating officer of FICS. “Mortgage Servicer gives the Texas Banc servicing staff complete access to loan data, enabling them to successfully extract data and customize reports based on their unique workflow.”
About Texas Banc Mortgage Company
Fort Worth, Texas-based Texas Banc Mortgage Company is a start-up lender serving customers in the North Texas region. The lender is a spin-off of The Bank of Weatherford (Weatherford, Texas), a community bank serving the residents of Parker County, Texas. For more information, visit www.txbmc.com.
About FICS
Founded in 1983 and headquartered in Dallas, Texas, Financial Industry Computer Systems, Inc. (FICS) specializes in providing flexible, comprehensive residential and commercial technology solutions to the mortgage industry. FICS' solutions are designed around the latest in Windows-based technology, while incorporating innovative document management and Web-based capabilities into its full suite of products.
Additional information about FICS is available via the company's Web site at www.FICSLoanWare.com.