CONCORD, Calif.--(BUSINESS WIRE)--Buyers of resale homes in California can maximize the benefits of their home warranty contracts by following proper guidelines recommended by the Home Warranty Association of California (HWAC), HWAC officials report.
“Our industry is committed to seeing the homeowners get the most out of their home warranties. The maintenance initiatives provided by HWAC include action that can be performed both by home owners or maintenance firms procured by them to periodically service key items of equipment,” said Billy Jensen, HWAC president.
He noted that since proper maintenance is a requirement of most home warranty contracts, plan holders maximize service benefits by adopting the practice.
Jensen said that air conditioning, furnaces, heat pump condensers, and water heaters comprise the major equipment items on which the home owner should focus.
“These are the most costly items in a home and the ones likely to require proper maintenance,” he said.
To help home owners mitigate these issues, HWAC suggests the following:
Jensen added that to minimize potential service denials, home owners with home warranty contracts are advised to follow manufacturer recommended maintenance guidelines on respective home components. In addition, potential home warranty customers should ask about contract limitations on lack of maintenance and pre-existing conditions. All home warranty companies exclude known pre-existing conditions; however in some cases if the condition was not known by any parties, and not detectable by visible inspection and a simple mechanical test, it may be considered covered by the terms of coverage, Jensen said.
HWAC is a statewide organization of home warranty companies representing approximately 95 percent of contracts sold in California.
Typically, a home warranty covers a home’s major operating systems and appliances against breakdowns due to normal wear and usage for one year after the close of sale. Items covered include plumbing, heating and electrical systems, most-built-in appliances, and water heaters. In addition, most HWAC member companies offer additional optional coverage for plan holders for such items as swimming pool equipment, washer/dryers and refrigerators.
Member firms are 2-10 HBW Warranty of California, Inc., American Home Shield of California, Fidelity National Home Warranty Company, First American Home Buyers, HISCO/CRES Home Warranty Plan, Buyers Protection Group, Inc., and Old Republic Home Protection Co., Inc.