HomeServe Partners with the Pennsylvania Rural Water Association
BELLEFONTE, Pa.--(BUSINESS WIRE)--HomeServe USA (HomeServe), a leading provider of home emergency repair service plans, today announced a partnership with the Pennsylvania Rural Water Association (PRWA) to enable PRWA member water utilities to offer water line, sewer line and in-home plumbing repair service plans to customers in their communities. The optional plans help protect homeowners from the headache and expense of service line and other emergency household plumbing repairs not traditionally covered by homeowners insurance policies.
“PRWA believes that protection plans for water and sewer lines are not only important for residents as a means of financial security; they also serve as an important customer service tool and add a new source of revenue for our member utilities”
HomeServe’s affordable coverage plans offer homeowners protection against the expense and hassle of emergency repairs, including water and sewer service line breaks and interior plumbing problems. HomeServe plan holders will have access to a Repair Hotline that is accessible 24 hours a day, 365 days a year to bring local, licensed, and insured contractors right to their home for repairs. The plans can save homeowners hundreds or even thousands of dollars across a variety of plumbing repairs.
“Most homeowners do not realize that they are responsible for water and service line repairs, and one of the first places they turn to for help when faced with this type of emergency is their local utility or municipal provider,” said Tom Rusin, CEO of HomeServe USA. “Customers expect their utilities, as trusted providers, to be able to offer them some sort of assistance. PRWA’s new program enables members to offer a solution to their customers before they are faced with a problem.”
“PRWA believes that protection plans for water and sewer lines are not only important for residents as a means of financial security; they also serve as an important customer service tool and add a new source of revenue for our member utilities,” said Joe Falcone, Executive Director, Chief Financial Officer, PRWA. “We researched the repair service plan industry and proudly selected HomeServe as the provider we wanted to endorse to our members.”
Partnership opportunities are available from HomeServe for utilities and municipalities of all sizes. Utilities with fewer than 10,000 connections can join with HomeServe under the PRWA umbrella program. PRWA member utility systems can contact PRWA directly for more information, visit www.prwa.com/Homeserve, or contact HomeServe at 203-840-8226 to discuss partnership options. PRWA members can also read more about the benefits of partnering with HomeServe in the latest issue of the Keystone Tap, the PRWA’s quarterly newsletter.
Unique as a member-supported, non-profit, non-government organization, the Pennsylvania Rural Water Association has established and maintains a reputation for integrity and technical excellence by providing leadership in the operation, maintenance, and management of systems responsible for providing safe drinking water and wastewater management - community, industrial, or commercially operated. PRWA's "hands-on" approach to providing state-of-the-art systems-level technical assistance and training enables its members access to services that represent the forefront of water and wastewater system technology, providing them the opportunity for self-improvement in maintaining safe and efficient operations.
As the voice of Pennsylvania's rural water and wastewater utilities, PRWA represents the collective interests of its membership to various state and national government agencies, enabling even the smallest system to benefit from a united effort based on strength in numbers.
HomeServe USA Corp (HomeServe) is an independent provider of home emergency repair service plans. For over a decade, the company has protected homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home emergencies by providing affordable coverage and quality service. HomeServe, a Better Business Bureau Accredited Business, serves over 1.6 million homeowners in the US and Canada and dedicates itself to being a customer-focused company providing best-in-class emergency repair plans through leading utility partners and directly to consumers. For more information about HomeServe, please go to www.homeserveusa.com, follow us on www.twitter.com/homeserveusa and like us on Facebook at www.facebook.com/homeserveusa