The Common Market Cooperative Improves Efficiency and Customer Service with Infinite Peripherals® Linea Pro® Mobile Devices
Community-owned natural foods store and café in Frederick, Md. expedites operations with handheld barcode scanners
ELK GROVE VILLAGE, Ill.--(BUSINESS WIRE)--A community-owned full-service grocery store cooperative in Frederick, Md. since 1974, The Common Market has improved operational efficiencies by adopting the Linea Pro from leading mobile point-of-sale (mPOS) device provider Infinite Peripherals, Inc. (IPC). Used with CATAPULT POS software from ECRS, the Linea Pro and Apple® iPod touch® enable associates to quickly check sale prices, scan items into sale worksheets and scan for shelf tags.
“It really brings greater labor efficiency to our processes, and, ultimately, enhances our customer service.”
“The grocery business operates on low profit margins, so anything we can do to be efficient with labor helps us,” said Dave Campbell, brand and communications manager at The Common Market. “With the Linea Pro, we have decreased the time it takes to check sale prices every two weeks, and this helps our customers so that we are promoting items accurately. And employees love the units because they can quickly and easily scan with and operate the user-friendly touch screen.”
Previously, The Common Market used handheld devices that required a stylus, which slowed productivity.
“When our POS provider released the app we needed, we were very excited to use the mobile solution from Infinite Peripherals,” added Campbell. “It really brings greater labor efficiency to our processes, and, ultimately, enhances our customer service.”
Collectively owned by 4,400 individuals, and with a staff of more than 100, The Common Market offers fresh organic produce, bulk foods, ethically raised meats, seafood, cheeses and natural groceries and wellness items. It includes a full-service deli and bakery, featuring homemade soups, baked goods, sandwiches, muffins, salads and a hot bar. The Common Market supports sustainable agriculture, certified organic, fair trade, and local and small family farms in its buying practices.
In addition, The Common Market delivers lectures, hands-on workshops, and cooking classes in its Community Room. With its Community Donation Program, it supports local organizations, such as animal welfare and environmental sustainability groups.
“As the first-to-market iOS peripheral barcode scanner and magnetic stripe reader, the Linea Pro is maximizing operational efficiencies and improving customer service in a variety of industries, including retail, restaurants, hospitality and more,” said Victor Bobadilla, channel development manager at Infinite Peripherals. “We often hear customer success stories, and The Common Market is another great example of the valuable power of mobility.”
Today, more than 300,000 IPC mobile peripherals are deployed in stores, restaurants, hotels and other outlets worldwide, including in 30 percent of the top 20 U.S. retailers.
About Infinite Peripherals
Since 1993, Infinite Peripherals, Inc. (IPC) has been fueling mobility with cutting-edge mobile peripheral devices, receipt printers, mechanisms and receipt printer-related components. Numerous major retailers in the United States are moving to mobile POS with IPC’s Linea Pro® and Infinea Tab®, helping to transform shopping, drive traffic and increase customer conversion rates. Anticipating trends and pre-empting solutions for a constantly evolving business landscape, IPC enhances operations in retail and other industries, including healthcare, hospitality, transportation, warehouse and logistics, entertainment and security. For more information, please visit www.ipcprint.com. Connect with us at www.facebook.com/infiniteperipheralsinc and www.twitter.com/infiniteperiph.
Linea Pro and Infinea Tab are registered trademarks of Infinite Peripherals, Inc. All other trademarks are protected by their respective owners.