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Golden Nugget Lake Charles Chooses Comprehensive Agilysys Suite to Optimize Efficiency, Deliver a Memorable Guest Experience

Hotel Selects Systems for Property Management, Ticketing, Golf Management and More

ALPHARETTA, Ga.--(BUSINESS WIRE)--Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software and services, today announced that Golden Nugget Lake Charles has selected a comprehensive software suite from the company, including solutions for property management, event ticketing, golf management, self-service check-in and document management. The new 740-room casino resort, located in Lake Charles, La., is scheduled to open later this year. Several other Golden Nugget properties also use Agilysys solutions.

“The company's software systems, combined with a successful track record at our other properties, convinced us that they were the right partner for Golden Nugget Lake Charles. We are confident the technology will enable the property to optimize efficiency and deliver a memorable guest experience.”

"When it comes to software solutions designed to manage busy casino hotel operations, Agilysys offers the total package, with technology that addresses all aspects of the property," said Lori Kittle, chief information officer at Landry's Inc., owner of Golden Nugget. "The company's software systems, combined with a successful track record at our other properties, convinced us that they were the right partner for Golden Nugget Lake Charles. We are confident the technology will enable the property to optimize efficiency and deliver a memorable guest experience."

Golden Nugget Lake Charles is implementing the following Agilysys software solutions:

  • Agilysys Lodging Management System® (LMS), a comprehensive property management solution that leverages Web services to deliver maximum flexibility and ease of use. Recognized as one of the hospitality industry's most powerful and fully featured property management systems, LMS® automates every aspect of hotel operations — from reservations and credit card processing to accounting and housekeeping. The property also will use several LMS modules, including: LMS Accounts Receivable, a flexible menu-driven package that boosts operational efficiency and revenue collection; LMS ShowGate, an integrated event ticketing solution with total venue management capability; LMS ShowNet, a Web-based ticket purchasing system; LMS ResNet, a Web-based real-time reservation system; and Guest Express Kiosk, a self-service solution that enables guests to check in, receive an encoded room key, check out and obtain a receipt, all without having to wait in line at the front desk.
  • Agilysys GolfPro, a state-of-the-art solution that enables total management of golf course operations, including tee time scheduling, member billing, tournament management, and Web and email access. The solution has an industry-standard interface, allowing properties to move golfers to new time slots in order to maximize course utilization.
  • Agilysys Insight™ Mobile Manager, a mobile dashboard application that enables hotel managers to view key information about the property quickly and easily from a mobile device. The application contains panels of strategically organized data, including remaining arrivals and departures, VIPs, total guests, rooms, house status, housekeeping, revenue, groups, group rooms remaining and reservation summary. Users simply tap on each panel to drill down and obtain more detailed information. Insight Mobile Manager integrates fully with the LMS property management solution and accesses the user credentials and security protocols established in the PMS host to streamline system management.
  • Agilysys DataMagine, a document management solution that transforms paper records into electronic images that are then archived for on-demand access. The software's U.S. -patented imaging module integrates seamlessly with business applications, usually without writing or changing a single line of code, resulting in a fast implementation and return on investment. Features of the DataMagine solution include electronic document routing, instant data delivery, individual permission levels and remote on-demand data access. Optional modules include electronic registration, signature capture and ID scanning.

"We are pleased to partner once again with Landry's to bring our comprehensive and guest-oriented solutions to its newest Golden Nugget property," said Tony Ross, vice president of sales for Agilysys. "With the right technology, casino resorts can leverage a wealth of information shared across solutions to engage customers and ensure loyalty. Our powerful and reliable systems will work together to help Golden Nugget Lake Charles boost efficiency, maximize staff productivity and streamline overall operations. The solutions will also help the property deliver outstanding service, create lasting connections with guests and increase repeat business."

Golden Nugget Lake Charles, a $600 million investment, will be one of the most luxurious gaming resorts outside of the Las Vegas strip, featuring 740 luxury rooms and suites, an 18-hole championship golf course, a world-class spa, extensive retail options, a number of Landry's signature restaurants, an 18,000-square-foot ballroom, 30,000 square feet of meeting space, and a private beachfront and marina. An innovative casino floor will feature 60 table games, a state-of-the-art poker room and 1,600 of the newest slot machines in the world. Golden Nugget Lake Charles, the fifth Golden Nugget property, is slated to open December 2014.

About Agilysys

Agilysys is a leading developer and marketer of proprietary enterprise software, services and solutions to the hospitality industry. The company specializes in market-leading point-of-sale, property management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions that are designed to streamline operations, improve efficiency and enhance the guest experience. Agilysys serves four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Foodservice Management; and Restaurants, Universities, Stadia and Healthcare. Agilysys operates extensively throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA, and offices in Singapore, Hong Kong and Malaysia. For more information, visit www.agilysys.com.

Contacts

PR:
Agilysys
Beth McClure, 805-692-6356
beth.mcclure@agilysys.com