Mendix Appoints Global VP of Customer Success
Veteran software services executive Paul Zymba joins rapidly growing enterprise aPaaS leader
BOSTON--(BUSINESS WIRE)--Mendix, the enterprise app platform as a service company, today announced the hiring of Paul Zymba as its new Vice President of Customer Success. Zymba joins Mendix after a successful tenure at Veracode, where he was responsible for global professional services, including Consulting, Customer Support, Service Delivery and Customer Success Management. While at Veracode, Zymba created a Customer Success Program that earned the company recognition in a 2013 Gartner Magic Quadrant report.
“While Mendix has always enjoyed strong customer satisfaction and retention rates, I look forward to working with all of our customers and our world-class team to take the concept of customer success to the next level.”
At Mendix, Zymba will have global responsibility for the entire post-sales spectrum and build out a scalable, high-performing consulting, support and customer success organization. His goal is to make every customer successful, maintain high customer satisfaction rates and cultivate product evangelists through a focus on customer intimacy, consistent service and maximizing the business impact of the Mendix App Platform.
“It’s thrilling to join a company with such a passionate customer and partner base,” said Zymba. “While Mendix has always enjoyed strong customer satisfaction and retention rates, I look forward to working with all of our customers and our world-class team to take the concept of customer success to the next level.”
Prior to joining Veracode, Zymba held professional services, consulting and operations leadership positions with a variety of companies, including JDA Software, Yantra, Primix Solutions and Cambridge Technology Partners.
“As Mendix is experiencing this tremendous market demand, we are dedicated to delivering truly phenomenal customer experiences,” said Derek Roos, CEO and co-founder of Mendix. “Paul is joining our team at a key time. His extensive experience will be instrumental to creating a thriving user community and helping every customer and partner, new or old, get the most out of Mendix.”
Mendix is the app platform as a service company for the enterprise. We enable companies to build, integrate and deploy web and mobile applications faster and with better results, effectively driving ROI in days, not months. For more information, visit www.mendix.com and follow the company on Twitter @Mendix.