Amcom Software Announces Next-Generation Functionality at NENA 2014
Emergency Console Now Enables 911 Call Centers to Connect to Phone Systems Via Latest Technology
MINNEAPOLIS--(BUSINESS WIRE)--Amcom Software today announced plans to introduce an emergency call-taker console that supports next-generation capabilities. The announcement was made at the National Emergency Number Association’s (NENA) annual conference taking place from June 14-19 in Nashville, Tenn. The Amcom console helps public safety answering point (PSAP) call-takers swiftly coordinate dispatch for first responders, speeding assistance to 911 callers.
“With the technology of the 911 infrastructure evolving for many 911 call centers, it’s important that our customers have the latest capabilities to maintain fast dispatch of first responders”
With decades of experience in emergency response technology, Amcom now offers two distinct product lines for large PSAPs and college campuses as well as small municipalities based on the specific needs of each sector. Both solutions provide dispatchers with an easy-to-use interface that integrates with its existing phone and mapping systems. The solution helps organizations accelerate emergency response times by quickly notifying the appropriate emergency personnel.
“With the technology of the 911 infrastructure evolving for many 911 call centers, it’s important that our customers have the latest capabilities to maintain fast dispatch of first responders,” said Terry Eby, Amcom’s Public Safety Product Line Manager. “Our solution is capable of connecting to the phone system via multiple methods, giving them the flexibility to do what works best in their unique environments.”
Stop by booth #635 at NENA 2014 to see a live demo of Amcom’s product line and speak with product and industry experts.
About Amcom Software
Amcom Software, a division of USA Mobility, Inc. (NASDAQ: USMO), connects people to each other and to the data they need. This helps organizations save lives with communications that are faster, more accurate, and more efficient. Thousands of organizations worldwide rely on Amcom solutions for critical smartphone communications, contact center optimization, emergency management, and clinical workflow improvement. The company's products are used by leading organizations in healthcare, hospitality, education, business, Law Enforcement and government. By continually developing its industry-leading technologies, Amcom Software has steadily grown and solidified its market leadership. For more information, call 800.852.8935, go to http://www.amcomsoftware.com or find us on Twitter @AmcomSoftware.
Amcom is a trademark of Amcom Software.