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Teleperformance Canada Announces More Than 150 New Jobs in Thunder Bay

THUNDER BAY, ON--(BUSINESS WIRE)--Teleperformance, the global leader in outsourced multichannel customer experience management, is hiring more than 150 people at its Thunder Bay contact center to support a Fortune 500 company.

“Thunder Bay has been a great community, partner and home to Teleperformance over the years”

Teleperformance has operated in Canada for nearly 15 years, and opened its Thunder Bay site in 2005.

“Thunder Bay has been a great community, partner and home to Teleperformance over the years,” said Teleperformance Canada Chief Executive Officer, Terry Rybolt. “We are excited for the opportunity to expand our business there. In uncertain economic times, whenever you can bring more than 150 new jobs into a community it is a win for everyone.”

Teleperformance Canada offers numerous employee engagement and development programs that foster relationships among its employees and with the community. The Thunder Bay site participates in the company’s Citizen of the World program, which helps raise funds and supplies for local and global charitable initiatives. Its employees also participate in the annual Teleperformance For Fun Festival and Sports Club that support the unique artistic, musical and athletic talents across Teleperformance worldwide.

The company is looking for employees with strong people skills, problem solving abilities and a passion for customer service. All employees receive competitive wages, benefits, bonus opportunities and the potential for global career advancement opportunities.

“Having participated in the opening of the Thunder Bay location in 2005, and continuing to see the growth in this wonderful community has been exciting and rewarding,” said Vice President of Human Resources, Karen Hanshaw. “Thunder Bay has always been a community with dedicated, committed employees and we look forward to welcoming many new team members over the next few months.”

Applicants can apply online at by selecting Canada and completing the online application process. They can also apply in-person at the Thunder Bay location at 251 Red River Road, Thunder Bay, Ontario, P7B 1A7.

Ranked as the number one global provider of outsourced customer experience management services, Teleperformance transforms passion into excellence. Our passionate people deliver excellent customer experiences for some of the world’s leading brands. Through our integrated customer management, back office and technology solutions, coupled with the industry’s most expansive network of domestic, near-shore, offshore and work–at-home options, Teleperformance Canada delivers results for its clients.


Teleperformance, the global leader in outsourced multichannel customer experience management, serves companies around the world with customer acquisition, customer care, technical support and debt collection programs. In 2012, it reported consolidated revenue of €2,347 million ($3,028 million, based on €1 = $1.29).

The Group operates around 100,000 computerized workstations, with more than 138,000 full-time equivalent employees across 270 contact centers in 46 countries. It manages programs in over 66 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance shares are traded on the NYSE Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: SBF 120, STOXX 600 and France CAC Mid & Small.

Symbol: RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FP

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Karen Hanshaw
+ 1 905 593 7133