USAA Broadens National Effort to Help Military Families Navigate Rising Costs
USAA Broadens National Effort to Help Military Families Navigate Rising Costs
Actions Expected to Deliver Nearly $1 Billion in Combined Returns and Savings to Florida Members
SAN ANTONIO--(BUSINESS WIRE)--As rising costs put pressure on household budgets, USAA is expanding a countrywide effort to help military families build financial resilience through a combination of targeted insurance rate reductions, member dividends, safe-driving discounts and banking benefits designed to deliver meaningful financial relief to military families.
The actions are part of USAA’s continued focus on helping members navigate cost-of-living pressures and unexpected events—from severe weather and everyday expenses to the unique demands of military life, including Permanent Change of Station moves and deployments. The property and casualty insurance industry has increased auto insurance rates over the last five years because of increased natural disaster activity, inflation, and legal system abuse. USAA is reversing that trend. In 2026, about half of USAA policyholders are expected to see reductions in their six-month auto premiums.
“As the cost of living rises, we are focused on putting real money back into our members’ pockets in multiple ways,” said Juan C. Andrade, President and CEO of USAA. “From rate reductions to rewards programs and direct returns, our goal is to deliver meaningful, immediate relief while preserving the financial strength our members depend on.”
Florida: A Nearly $1 Billion Proof Point
Florida is a clear example of how USAA’s national strategy is delivering tangible results as insurance market conditions improve. Florida’s civil litigation and tort reforms have curbed legal system abuse, helping reduce the legal costs that were a significant driver of premium increases, enabling USAA to pass meaningful savings directly to members. Other states are following suit. In 2025, Georgia and Louisiana enacted tort reforms to curb legal system abuse, increase transparency and better align damage awards with actual costs – steps expected to reduce litigation pressure and improve affordability for drivers. New York is now also following suit.
In total, between December 2025 and July 2026, USAA will have provided nearly $1 billion in targeted rate reductions and direct member returns to eligible Florida members. This includes an average 14% decrease in auto insurance rates in the state. These actions reflect state reforms and increased market stability that have created a more competitive environment, enabling the return of significant value, including:
- December 2025: $160 million in insurance dividends for eligible Florida members
- January – July 2026: $250 million in savings by reducing auto rates an average of 14% through two filings; and a $500 million dividend for eligible Florida members
The $500 million dividend announced by the company today will be distributed to approximately 830,000 members who held USAA auto policies between 2023 and 2025. Beginning June 15, eligible current auto policyholders in Florida are expected to receive an average dividend payment of about $760, with more than a quarter receiving over $1,000.
“Military families already carry enough on their shoulders,” said Andrade. “At a time when everyday costs are rising, we want members to know we are looking for ways to help them save money, reduce financial stress and keep more of what they earn.”
USAA also offers programs designed to help members lower everyday expenses, including tools that reward safe driving and banking products intended to help families better manage household budgets. Programs such as SafePilot® and SafePilot Miles™ help eligible members lower auto insurance premiums based on driving behavior and mileage.
USAA Bank has also reduced or eliminated select banking fees and continues to offer credit products with competitive rates intended to help members better manage household expenses.
USAA stands by military families to help them manage rising costs, while maintaining the financial strength and service members expect and deserve.
About USAA
Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and retirement solutions and serves more than 14.5 million members of the U.S. military, veterans who have honorably served and their families. Headquartered in San Antonio, USAA has offices in seven U.S. cities and four overseas locations and employs more than 36,000 people worldwide. Each year, USAA supports national and local nonprofits serving military families and communities. With Honor Through Action, USAA advances policy, advocacy and philanthropy to support financial security, build meaningful careers and promote overall well-being across the military community. For more information about USAA, follow us on Facebook or X (@usaa), or visit usaa.com.
