Digital Wave Technology® Wins “RetailTech AI Solution of the Year” for WaveAgent™

RetailTech Breakthrough recognizes WaveAgent for helping retailers move from insight to action in real time

PONTE VEDRA BEACH, Fla.--(BUSINESS WIRE)--Digital Wave Technology today announced that its WaveAgent solution has been named “RetailTech AI Solution of the Year” in the 2026 RetailTech Breakthrough Awards program, conducted by RetailTech Breakthrough, a leading independent market intelligence organization that evaluates and recognizes standout retail technology companies, products, and services around the globe.

WaveAgent and its agentic operating layer work across enterprise data to interpret information, recommend next steps, and carry out processes in real time. It enables retailers to move from question to insight to decision to action without switching systems or relying on disconnected tools.

WaveAgent uses a trusted, governed data foundation provided by the ONE^® Platform, allowing organizations to act with confidence, accuracy, and control. This foundation ensures that recommendations and actions are grounded in consistent, high-quality data across the business.

Retailers use WaveAgent across a wide range of use cases, including improving supply chain visibility and responding faster to disruption, strengthening product data quality, optimizing digital content, identifying inventory imbalances, refining assortment decisions, and automating workflows such as approvals and exception handling. By working across enterprise data and systems and connecting data, decisions, and execution, WaveAgent helps teams operate more efficiently and respond faster to changing conditions.

“Retailers are managing more systems and data than ever, but too much work still requires switching between tools to find answers and take action,” said Lori Schafer, CEO and co-founder of Digital Wave Technology. “WaveAgent changes that by working across enterprise data and systems to help teams move from question to action in real time. The result is faster execution, improved data quality, and measurable impact across the business. We’re honored to be recognized by RetailTech Breakthrough.”

The mission of the annual RetailTech Breakthrough Awards program is to recognize the innovators transforming the global retail landscape through technology. The program evaluates companies and solutions that are redefining how retailers operate, engage customers, and drive growth across digital and physical channels.

This year’s program attracted thousands of nominations from companies across more than 16 countries, reflecting the continued investment in retail technology and the importance of solutions that can deliver real business outcomes.

“Digital Wave Technology represents a fundamental shift in retail, redefining what retail AI must deliver. Retailers have rapidly adopted AI, yet many initiatives underperform because AI models operate on fragmented, inconsistent, or poor-quality data. Intelligence is isolated from governance or operational context, with retail teams having trouble moving from question to insight to decision to action,” said Bryan Vaughn, Managing Director, RetailTech Breakthrough. “With ONE providing the governed foundation and WaveAgent delivering secure, agentic AI, retailers can confidently scale AI initiatives from pilot to enterprise-wide production through trusted data, explainable intelligence, and real operational execution. Congratulations on winning ‘RetailTech AI Solution of the Year!’”

Digital Wave Technology’s solutions are proven in complex retail environments, supporting organizations ranging from $1.5 billion to $300 billion in revenue.

About Digital Wave Technology

Digital Wave Technology^® delivers the ONE^® Platform, an AI-native enterprise platform that unifies, governs, and activates data to drive faster, smarter business decisions. Built on a trusted master data foundation, the platform combines native GenAI and agentic AI to automate and optimize mission-critical workflows across the enterprise. At its core is WaveAgent, and its agentic AI operating layer interprets data, recommends actions, and executes processes in real time. With built-in extensibility, organizations can rapidly develop and scale analytics and AI-driven solutions to maximize the value of their data. Leading companies across retail, consumer goods, and health and wellness rely on Digital Wave Technology to increase efficiency, accelerate growth, and unlock the full value of their data. Learn more at digitalwavetechnology.com.

About RetailTech Breakthrough

Part of Tech Breakthrough, a leading market intelligence and recognition platform for global technology innovation and leadership, the RetailTech Breakthrough Awards program is the premier awards and recognition platform devoted to honoring excellence in retail technology companies, services and solutions around the world. The RetailTech Breakthrough Awards provide public recognition for the achievements of retail technology companies and products in categories that include store management, digital displays, checkout automation, workforce tools, smart dressing rooms and more. For more information visit retailtechbreakthrough.com.