Hitachi Digital Services Ranked Market Leader in HFS Research’s 2026 Next-Gen IT Infrastructure Services Report

DALLAS--(BUSINESS WIRE)--Hitachi Digital Services, the global systems integrator powering mission-critical platforms, today announced that it has been named a Market Leader in HFS Research’s globally-focused HFS Horizons: Next-Gen IT Infrastructure Services 2026 report. The report evaluates providers’ ability to help enterprises reimagine infrastructure for AI-native operations, real-time and ultimate edge (on-device) computing, and hybrid and distributed architectures amidst growing regulatory complexity.

As cloud and AI evolve, enterprise infrastructure is becoming a driver of economics, operations, and risk—not just a tech layer. AI-optimized infrastructure must scale while enabling critical capabilities like embedded sovereignty, cross-environment autonomy, and futureproofing for composable, next-gen architectures. HFS Research helps enterprises achieve these outcomes through rigorous provider evaluations.

For the 2026 Next-Gen IT Infrastructure Services report, HFS Research evaluated 17 global IT service providers across the value chain, assessing their ability to transform fragmented and static systems into seamless AI-native digital foundations that solve challenges such as:

• Legacy estate complexity and technical debt
• Security, resilience and regulatory complexity
• AI workload readiness and infrastructure strain
• Operational cost and efficiency mandates
• Talent shortages

Service providers were grouped into three “Horizons” with Hitachi Digital Services earning the top designation of Market Leader or “Horizon 3”. Horizon 3 suppliers are recognized for modernizing and managing enterprise infrastructure with secure, reliable operations while advancing a OneOffice mindset and OneEcosystem approach.

Differentiated Hitachi Digital Services capabilities highlighted by HFS Research include:

• Engineering-led operations model via Hitachi Application Reliability Centers (HARC)
• Embedded agentic AI across operations
• Architecture-first infrastructure strategy (defining multidomain reference architectures across cloud, edge, and IT–OT)
• Proven execution in mission-critical environments
• Evolution to predictive, intelligent operations

“Hitachi Digital Services’ IT–OT convergence strategy, combined with its focus on platform-led infrastructure and AI-enabled operations, positions it well to support enterprise transitions from fragmented, operations-led environments to integrated, outcome-driven infrastructure. Through Lumada and investments in data, edge, and industrial platforms, the company enables contextual, real-time decision-making across distributed environments—reflecting a broader shift to intelligent, orchestrated infrastructure where resilience, performance, and outcomes are driven by automation and domain-aware insights,” said Ashwin Venkatesan, Executive Research Leader, HFS Research.

“IT infrastructure is no longer just a support function. It is the foundation of AI-driven, real-time decision-making in an increasingly complex and regulated world. Enterprises that rethink and rebuild their technological core can unlock new levels of speed, resilience, and competitive advantage at scale—and that’s exactly what Hitachi enables for its customers every day. HFS recognition is a testament to our solutions and our ability to deliver tangible results to our customers in the infrastructure and cloud operations space,” said N S Kumar, Chief Delivery Officer, Hitachi Digital Services.

The HFS Horizons: Next-Gen IT Infrastructure Services 2026 report can be found here: https://www.hitachids.com/pdf/hitachi-digital-services-ranked-market-leader-in-hfs-research-2026-next-gen-it-infrastructure-services-report/.

About HFS Research

HFS Research is a leading research and advisory authority on enterprise transformation, serving Fortune 500 companies with fearless insights and actionable strategies. With unparalleled access to Global 2000 executives and deep expertise in AI, automation, and digital business models, HFS empowers organizations to make confident decisions that create sustainable competitive advantage. For more information, visit www.hfsreserach.com.

About Hitachi Digital Services

Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. By combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation, and growth across industries. With over 110 years of Hitachi Group’s engineering and technology leadership, Hitachi Digital Services is powering smarter platforms for a safer, more sustainable future. For more information on Hitachi Digital Services, please visit the company’s website at www.hitachids.com.