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Trustwise Named as a Cool Vendor in the 2025 Gartner® Cool Vendors™ for Agentic AI in Banking and Investment Services Report

AUSTIN, Texas--(BUSINESS WIRE)--Trustwise, an AI Trust Management company, today announced it has been named a Gartner Cool Vendor in the “Cool Vendors for Agentic AI for Banking and Investment Services” report. Trustwise adds an intelligent layer of runtime control through its AI Control Tower, enabling financial institutions to deploy Agentic AI that operates safely, efficiently, and in full alignment with enterprise policy.

“We’re delighted to be recognized as a Gartner Cool Vendor, as it validates our mission to make fleets of Agentic AI systems safe, efficient, and secure at scale,” said Manoj Saxena, CEO and founder of Trustwise.

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The Gartner Cool Vendors for Agentic AI for Banking and Investment Services report notes that, “AI agents are gaining traction in banking and investment services. By 2027, 40% of organizations are expected to use AI agents to automate workflows and enhance decision making.”

“We’re delighted to be recognized as a Gartner Cool Vendor, as it validates our mission to make fleets of Agentic AI systems safe, efficient, and secure at scale,” said Manoj Saxena, CEO and founder of Trustwise. “Financial services organizations need AI solutions that deliver both innovation and accountability. Our approach to governance at runtime through the Trustwise Harmony AI platform enables leaders to accelerate AI deployment for high-stakes use cases while maintaining the highest standards of safety, compliance, security, and operational control.”

Agentic AI systems are evolving from simple automation tools to autonomous decision-makers, and traditional safety and efficiency approaches designed for static applications are struggling to keep pace with dynamic banking and investment systems. Built for a prior era, they presume attackers must break through firewalls or exploit code vulnerabilities. However, agentic decisions operate on a completely different plane.

Saxena notes, “AI agents are the world’s new workforce. Old governance and security tools cannot keep up with this new intelligence that is fast, autonomous, and everywhere. Harmony AI gives enterprises real-time, industry-optimized control and trust at machine speed, making fleets of multi-vendor AI agents safer, smarter, and more sustainable as they operate.”

Trustwise enables organizations to deploy Agentic AI with confidence, using a quantifiable Trust Score that strengthens runtime behavior control, lowers risk, and improves efficiency and sustainability.

“The banking industry demands AI solutions that deliver both performance and accountability," said Dr. Paul Dongha, head of responsible AI and AI strategy at NatWest Group. “Trustwise understands this balance. I feel their recognition as a Gartner Cool Vendor validates what we’ve experienced firsthand: our proof of concept with Trustwise showed clear promise — reducing costs, cutting response latency, and lowering carbon emissions — all while meeting the strict safety and governance standards financial services require.”

Harmony AI and its modular shields that deliver comprehensive AI Trust Management across the full lifecycle from pre-production to run time control, have been developed through extensive collaboration with industry leaders in financial services and healthcare. The platform’s AI Control Tower acts as the HR Department for digital workers, providing real-time evaluation, optimization, and containment to ensure AI systems remain safe, efficient, and accountable.

Additional Resources

Source: Gartner Research, Cool Vendors for Agentic AI in Banking and Investment Services, by Jasleen Kaur Sindhu, Sudarshana Bhattacharya, September 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and COOL VENDORS is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Trustwise

Trustwise provides AI Trust Management that keeps enterprises safe from rogue AI behaviors and ensures their AI systems remain aligned and dependable. The company’s Harmony AI platform serves as the control tower for agentic AI. It continuously evaluates, optimizes, and contains AI systems to prevent rogue behaviors and ensure safe, efficient, and policy-aligned performance. Built for high-stakes environments in financial services, healthcare, and industrial operations, Trustwise helps Global 100 enterprises keep AI trustworthy and aligned at scale. The company was named a Cool Vendor in the 2025 Gartner® Cool Vendors™ for Agentic AI in Banking and Investment Services report.

Contacts

Media Contact
Robyn Hester
Bhava Communications for Trustwise
trustwise@bhavacom.com

Trustwise


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Contacts

Media Contact
Robyn Hester
Bhava Communications for Trustwise
trustwise@bhavacom.com

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