Celina Insurance Group Selects Majesco Intelligent Claims for P&C to Transform Claim Operations

MORRISTOWN, N.J.--(BUSINESS WIRE)--Majesco, a global leader of cloud insurance software solutions, today announced Celina Insurance Group has selected Majesco Intelligent Claims for P&C, a cutting-edge claims management platform embedded with analytics including GenAI, to transform its claim operations, optimize the business, improve productivity, and enhance customer experiences.

Celina Insurance Group, a regional Midwest insurer, offers auto, home, business, and farm coverages exclusively through independent agents in Ohio, Indiana, Tennessee, West Virginia, and Kentucky. With over $200 million in direct written premium, Celina’s leadership team sought a next-gen, native cloud claims platform that delivers AI-driven insights, enhanced productivity, and seamless document and communication management.

“We are excited to partner with Majesco and leverage their Intelligent Claims solution to optimize operations, improve productivity and efficiency, transform user experiences, and deliver on our promise of building strong relationships with our policyholders,” says Rob Shoenfelt, Senior Vice President and Chief Information and Innovation Officer at Celina. “Majesco’s embedded AI capabilities, combined with their reputation as a trusted partner, made them the clear choice for this crucial transformation.”

Majesco Intelligent Claims offers a comprehensive, native cloud platform embedded with analytics including access to all operational data in a data lake, business intelligence, AI models, and GenAI capabilities that will enable insurers to optimize their business operations for a modern world, improve productivity and quality, reduce cycle times, and enhance decision making. The platform’s intuitive design, robust claims and document management capabilities, and ability to facilitate seamless communication were key differentiators for Celina.

“We are honored to be selected by Celina Insurance Group to support their vision for claims transformation,” says Prateek Kumar, EVP Sales, Americas. “Celina’s dedication to delivering superior customer experiences aligns perfectly with our mission to enable insurers to thrive in the digital age and benefit from AI-driven insights and intelligent capabilities that will help future-proof their business.”

About Majesco

Majesco is the partner P&C and L&A insurers choose to create and deliver outstanding experiences for customers. We combine our technology and insurance experience to anticipate what’s next, without losing sight of what’s important now. Over 350 insurers, from greenfields and startups to some of the world’s largest insurers, rely on Majesco’s SaaS platforms solutions of core, data, analytics, digital, and rich ecosystem of partners to create their next now.

As an industry leader, we don’t believe in managing risk by avoiding change. We embrace change, even cause it, to get and stay ahead of risk. With 900+ successful implementations we are uniquely qualified to bridge the gap between a traditional insurance industry approach and a pure digital mindset. We give customers the confidence to decide, the products to perform, and the follow-through to execute.

For more information, please visit www.majesco.com and follow us on LinkedIn.