Klara® Transforms Patient Intake Processes for athenahealth Users, Helping Save Time and Enhancing Healthcare Efficiency

BOCA RATON, Fla.--(BUSINESS WIRE)--Klara^®, a leader in patient communication and engagement, is proud to introduce its patient intake product, designed exclusively for athenahealth users to streamline and modernize the patient intake process. Klara’s patient intake solution automatically syncs patient information submitted through digital forms with the patient record, helping to reduce manual data entry, minimize in-office wait times, and ensure that key patient information is up-to-date.

As part of the athenahealth^® Marketplace, Klara’s new product is intended to save time for healthcare providers using athenahealth’s medical billing and practice management system. Patient intake is a critical tool in healthcare administration, and Klara's new solution is poised to transform the way healthcare practices manage this essential process.

Key Benefits of Klara's Patient Intake:

Reduce Manual Data Entry: Klara's cutting-edge technology will help remove the burden of manual data entry, enabling healthcare professionals to complete their work efficiently, without the need for late-night record updates.

Accurately Update Patient Records: Klara empowers healthcare practices to digitally request, collect, and update patients' demographic information before their appointments. Klara's patient intake product connects with athenahealth's practice management system, allowing patient records to be automatically updated with patient-reported data.

Reduce In-Office Wait Times: By prompting patients to complete key information before their visit, Klara helps practices maintain efficient schedules, reducing in-office wait times for both patients and staff.

"At Klara, our mission is to empower healthcare providers and improve the patient experience,” said Ash Forsyth, General Manager of Klara. “With patient intake, we're taking a big step toward that goal. Klara is transforming healthcare communication and administration to simplify workflows for professionals."

Top Features of Klara's Patient Intake Include:

Discrete Writeback: Klara's innovative technology allows for the direct transfer of data from patient-entered forms into the practice management system, eliminating data entry errors associated with manual entry and streamlining workflows.

Demographic Forms: Healthcare practices can easily collect demographic forms and documents from patients, before their appointments, enabling accurate and up-to-date patient information.

Clinical Forms: Klara's solution extends beyond demographics, allowing practices to collect crucial clinical information, including medication details, medical history, and the history of present illness (HPI), facilitating more comprehensive patient care.

Insurance Collection: Klara simplifies the process of collecting patient insurance information before appointments, giving healthcare providers the necessary data to streamline billing and insurance claims.

Klara's patient intake is set to transform the healthcare industry by enabling providers to focus more on patient care and less on administrative tasks. The integration of digital forms and real-time updates makes Klara the ideal solution for athenahealth users seeking to enhance efficiency and patient satisfaction.

"Klara is committed to empowering healthcare professionals with innovative tools that simplify their daily workflows," said Forsyth. "Our patient intake product is a game-changer, allowing our mutual athenahealth customers to spend less time on paperwork and more time with their patients, ultimately improving the healthcare experience for all."

To learn more about Klara's patient intake for athenahealth users and its benefits, please visit marketplace.athenahealth.com/product/klara.

About Klara

Klara’s conversational patient engagement platform helps healthcare organizations streamline patient communication, provide virtual care, collaborate as a team and automate many front desk tasks. Thousands of healthcare teams across more than 40 specialties use Klara to make their workflows more efficient, deliver an exceptional patient experience across the entire care journey and grow their patient volume. For more information, visit klara.com.

About athenahealth Marketplace

The athenahealth Marketplace, the largest EHR app store, is where athenahealth customers find innovative healthcare IT solutions that extend athenahealth products and allow customers to create more personalized experiences to support their organization’s specific needs. Customers use Marketplace partner solutions to boost practice efficiency, increase patient satisfaction, and engage patients in their own care. The Marketplace has over 400 solutions across more than 60 medical specialties and capabilities that are seamlessly integrated with athenaOne, athenahealth’s network-enabled platform. Learn more at www.athenahealth.com/solutions/marketplace-program.