-

American Water’s Homeowner Services and American Water Charitable Foundation provide $25,000 in Local COVID-19 Relief Donations

TriCity Family Services and United Way of Metro Chicago COVID-19 Response Fund to Receive Donations

NAPERVILLE, Ill.--(BUSINESS WIRE)--American Water’s Homeowner Services division announces $25,000 in donations to two Illinois organizations on behalf of the American Water Charitable Foundation’s community-focused COVID-19 Response Fund. TriCity Family Services and the United Way of Metro Chicago—Chicago Community COVID-19 Response Fund, will each receive $12,500 to support the critical needs of communities most impacted by the pandemic.

“During these challenging times, Homeowner Services is committed to supporting the health, safety and well-being of its neighbors and communities,” said Eric Palm, President, Homeowner Services. “We are proud that the American Water Charitable Foundation is able to offer assistance to both organizations through the COVID-19 response fund, which will provide essential support, services and resources to residents and homeowners in our Nicor Home Solutions footprint.”

TriCity Family Services is a human service agency serving community members and organizations of Central Kane County. The agency is dedicated to strengthening people and building community by delivering quality, affordable counseling, youth crisis intervention, prevention, and early intervention services that promote sound mental health and effective family functioning.

United Way of Metro Chicago serves the Chicago metropolitan area, including all of Cook and DuPage counties. The organization, in collaboration with the City of Chicago and The Chicago Community Trust recently launched the Chicago Community COVID-19 Response Fund to unite the funds raised by Chicago’s philanthropies, corporations and individuals to be disbursed to nonprofit organizations across the region and provide resources to community-based organizations.

Homeowner Services’ protection programs continue to be an optional resource for individuals and families spending more time at home, placing additional stress and usage on their systems and vital lines. The unexpected – protected.

About Homeowner Services

American Water’s Homeowner Services division offers affordable protection programs across several subsidiaries, including Pivotal Home Solutions, Nicor Home Solutions, and American Water Resources, among others. These programs protect homes and homeowners from top to bottom, inside and out, including water and sewer lines, plumbing and electrical systems, HVAC maintenance and installation, and appliance repairs. Homeowner Services’ businesses are 1.5 million customers strong thanks to relationships with the New York City Department of Environmental Protection, Orlando Utilities Commission and NiSource, reaching 43 states and Washington, D.C. The customer-facing businesses within Homeowner Services have A+ ratings from the Better Business Bureau. More information about Homeowner Services’ product and service offerings can be found at yourhomesolutions.com and awrusa.com.

About American Water

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to make sure we keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

About the American Water Charitable Foundation

The American Water Charitable Foundation is a 501(c)(3) nonprofit organization that provides a formal way to demonstrate the company’s ongoing commitment to being a good neighbor, citizen, and contributor to the communities where American Water and its employees live, work and operate. The Foundation helps support American Water employee-identified nonprofit endeavors.

Contacts

Media:
Alicia Barbieri
Manager, Corporate Communications
American Water
609-432-3331
alicia.barbieri@amwater.com

American Water

NYSE:AWK
Details
Headquarters: Camden, NJ
CEO: John Griffith
Employees: 6700
Organization: PUB
Revenues: $4.68 billion (2024)
Net Income: $1.05 billion (2024)

Release Versions

Contacts

Media:
Alicia Barbieri
Manager, Corporate Communications
American Water
609-432-3331
alicia.barbieri@amwater.com

Social Media Profiles
More News From American Water

American Water Promotes Customer Safety on Utility Scam Awareness Day

CAMDEN, N.J.--(BUSINESS WIRE)--American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., wants to keep customers and the general public safe on Utility Scam Awareness Day by providing valuable tips to help identify and avoid scammers from targeting unsuspecting utility customers. “American Water values the safety of its customers, and as utility scams increase, we urge everyone to continue to exercise caution by verifying the identity of utility workers...

American Water Shares Holiday Tips for Safe Disposal of Fats, Oils, and Grease

CAMDEN, N.J.--(BUSINESS WIRE)--American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., wants to help customers and the general public protect their residential plumbing and wastewater systems by providing important tips for disposal of Fats, Oils and Cooking Grease (FOGs). "Protecting your pipes isn’t just about avoiding costly repairs—it’s about safeguarding our communities and the local environment," said Mike Doran, Senior Vice President, Deputy Ch...

American Water Executives Share Industry Expertise at 2025 NARUC Annual Meeting

CAMDEN, N.J.--(BUSINESS WIRE)--American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., participated in the 2025 National Association of Regulatory Utility Commissioners (NARUC) Annual Meeting & Education Conference, held November 9-12 in Seattle, Washington. The event convened state regulators, utility executives and industry experts to explore the future of utility service amid evolving policy, climate and customer expectations. “American Water i...
Back to Newsroom