SAN JUAN, Puerto Rico--(BUSINESS WIRE)--OFG Bancorp’s (NYSE:OFG) Oriental Bank subsidiary has begun to introduce a next generation of ATMs incorporating two-way, real-time audio-video communication with live tellers. Oriental’s video interactive ATMs continue to strengthen the bank’s leadership in providing new service channels, employing state of the art banking technology for increased customer convenience.
“Video ATMs are the latest capital investments being made by Oriental to offer new and different customer solutions as another way to help Puerto Rico’s recovery,” said Ganesh Kumar, Senior Executive Vice President and Chief Operating Officer of OFG Bancorp. “We can’t let the hurricanes stop us. We have to forge ahead to help customers get on with their lives and help the economy get moving again.”
Through audio and video between customers and remote tellers, Oriental’s new ATMs offer the ability to make payments on loans, cards or utilities; deposit and withdraw money; and transfer money and cash checks through scanners and signature pads.
"People want banks to make their lives easier,” said Debbie Sabater, Oriental’s Senior Vice President of Retail Strategy. “Our Video ATMs provide easy and convenient access to ATM banking services with the added benefit of a personal interaction of a teller at the touch of a button.”
The first Oriental Video ATMs in operation are located at the Plaza Las Américas branch. They are available Monday through Friday from 9:00 am to 6:00 pm and Saturdays from 9:00 am to 3:00 pm. Video ATMs are also available at the drive through lane at the Caguas Bairoa branch from Monday to Friday from 8:30 am to 6:00 pm and Saturdays from 9:00 am to 3:00 pm.
"This is the beginning of Oriental’s roll out of Video ATMs in other locations,” Sabater added. “It is a new way of replicating our banking services to strategically expand our presence on the island.”
In the past three years, Oriental has pioneered “first in Puerto Rico” banking services such as FOTODepósito, People Pay, Oriental Biz and Cardless Cash, with the aim of streamlining transactions and increasing convenience for individual and commercial customers.
Forward Looking Statements
The information included in this document contains certain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on management’s current expectations and involve certain risks and uncertainties that may cause actual results to differ materially from those expressed in the forward-looking statements.
Factors that might cause such a difference include, but are not limited to (i) the rate of growth in the economy and employment levels, as well as general business and economic conditions; (ii) changes in interest rates, as well as the magnitude of such changes; (iii) the credit default by the government of Puerto Rico; (iv) amendments to the fiscal plan approved by the Financial Oversight and Management Board of Puerto Rico; (v) determinations in the court-supervised debt-restructuring process under Title III of PROMESA for the Puerto Rico government and all of its agencies, including some of its public corporations; (vi) the impact of property, credit and other losses in Puerto Rico as a result of hurricanes Irma and Maria; (vii) the amount of government, private and philanthropic financial assistance for the reconstruction of Puerto Rico’s critical infrastructure, which suffered catastrophic damages caused by hurricane Maria; (viii) the pace and magnitude of Puerto Rico’s economic recovery; (ix) the potential impact of damages from future hurricanes and natural disasters in Puerto Rico; (x) the fiscal and monetary policies of the federal government and its agencies; (xi) changes in federal bank regulatory and supervisory policies, including required levels of capital; (xii) the relative strength or weakness of the commercial and consumer credit sectors and the real estate market in Puerto Rico; (xiii) the performance of the stock and bond markets; (xiv) competition in the financial services industry; and (xv) possible legislative, tax or regulatory changes.
For a discussion of such factors and certain risks and uncertainties to which OFG is subject, see OFG’s annual report on Form 10-K for the year ended December 31, 2016, as well as its other filings with the U.S. Securities and Exchange Commission. Other than to the extent required by applicable law, including the requirements of applicable securities laws, OFG assumes no obligation to update any forward-looking statements to reflect occurrences or unanticipated events or circumstances after the date of such statements.
About OFG Bancorp
Now in its 53rd year in business, OFG Bancorp is a diversified financial holding company that operates under U.S. and Puerto Rico banking laws and regulations. Its three principal subsidiaries, Oriental Bank, Oriental Financial Services and Oriental Insurance, provide a wide range of retail and commercial banking, lending and wealth management products, services and technology, primarily in Puerto Rico, through 48 financial centers. Investor information can be found at www.ofgbancorp.com.
