KANSAS CITY, Mo. & SANTA CLARA, Calif.--(BUSINESS WIRE)--Saint Luke’s Health System (MO) announced today it has launched its new mobile app, mySaintLukes, powered by VenueNext, to improve the patient, visitor and employee experience across all of its locations. VenueNext, widely known for its work with professional sports teams including the SF 49ers, Orlando Magic and Minnesota Vikings, has brought its award-winning technology to the healthcare market for the first time.
“By integrating our services and patient information into a single mobile app, we hope to make it easier for patients to access what they need quickly and conveniently,” said Debe Gash, Chief Information Officer at Saint Luke’s Health System. “This technology platform offers features that people already use daily, and as we strive to provide an excellent patient experience, we want visitors and patients to find the same convenient information and availability when interfacing with their health care provider.”
VenueNext announced its partnership with Saint Luke’s earlier this year and has been working to integrate the hospital’s multiple mobile apps into a new single application that makes it easier for patients, visitors and employees to manage their health information, physician and hospital visits, while providing an advanced navigation tool to help them get to their ten hospitals and campuses in the Kansas City area.
“VenueNext is redefining what people should expect when visiting any type of venue, whether it be a sports stadium, hospital or amusement park,” said John Paul, CEO and founder of VenueNext. “We are very excited to launch our platform with Saint Luke’s Health System, our first healthcare partner, to deliver a mobile-first experience that gives patients, visitors and employees more control over their healthcare and makes it more comfortable and convenient when visiting any of their locations.”
The new mySaintLukes mobile app connects patients, employees and visitors to the hospital services and information they need when visiting a Saint Luke’s location. This includes managing their health information through the Epic MyChart* patient portal, enabling telemedicine services with MDLIVE, providing centralized access to Saint Luke’s concierge services and billing, and allowing real-time online appointment booking via Zocdoc. Saint Luke’s also integrated BLE-powered Aruba Beacons and the Meridian Location Services Platform from Aruba, a Hewlett Packard Enterprise company, to send guests welcome messages and notifications of special services, and make it easy for them to navigate the hospitals with turn-by-turn directions. The application will soon expand to enable food, beverage and gift shop order ahead and delivery services to rooms.
Saint Luke’s patients, visitors and employees can download the new mySaintLukes mobile app at:
- Apple Store: https://itunes.apple.com/us/app/mysaintlukes/id1275387136?mt=8
- Google Play Store: https://play.google.com/store/apps/details?id=com.venuenext.stlukes&hl=en
Saint Luke’s was recently recognized by the American Hospital Association’s Health Forum as a Healthcare’s Most Wired Hospital.
*MyChart is a registered trademark of Epic Systems Corporation.
About St. Luke’s
Saint Luke’s Health System consists of 10 area hospitals and campuses and several primary and specialty care practices, and provides a range of inpatient, outpatient, and home care services. Founded as a faith-based, not-for-profit organization, our mission includes a commitment to the highest levels of excellence in health care and the advancement of medical research and education. The health system is an aligned organization in which the physicians and hospitals assume responsibility for enhancing the physical, mental, and spiritual health of people in the metropolitan Kansas City area and the surrounding region.
VenueNext is a connected venue technology company on a mission to transform the way people around the world experience venues. VenueNext’s platform creates personalized mobile experiences that give guests convenience, control and choice over how they experience venues. The platform also generates data that gives venue owners real-time business intelligence to help them improve business outcomes. Founded in 2013, VenueNext is backed by Aurum Partners, Causeway Media Partners, Live Nation Entertainment, HPE Aruba, Twitter Ventures and others. VenueNext has offices in Silicon Valley, San Francisco and New York. VenueNext was named one of the top ten most innovative companies in sports by Fast Company in 2015 and the recipient of a 2015 Edison Award for Innovation.