BOSTON--(BUSINESS WIRE)--Members of the Novarica Insurance Technology Research Council, a knowledge-sharing group of hundreds of insurer CIOs, have selected Grange Insurance as one of two winners for digital initiatives, based on a review of case studies published today at https://novarica.com/compendium2017/.
Grange Insurance launched a direct-to-policyholder communication channel through Amazon Alexa. Launched in 60 days, the application has encountered no issues in production or downtime and has been demoed to 457 independent agents.
“We are proud to have been selected by the committee for this prestigious award,” said Tim Cunningham, Grange Insurance CIO. “At Grange, we are committed to developing a world-class user experience for our independent agents and customers. The Grange Alexa skill is part of a broad omni-channel digital experience that allows us to be more innovative in meeting the needs of our agents and customers, which is something consumers across industries have come to expect.”
“Grange’s initiative was selected by the committee for its effective use of innovative technology,” said Matthew Josefowicz, President/CEO of Novarica and moderator of the Council.
Grange’s case study, along with case studies of seven other winners, and more than 20 additional cases considered for Impact Awards, was published today in Novarica’s 6th Annual Best Practices Case Study Compendium, online at https://novarica.com/compendium2017/. Novarica has published more than 175 case studies through this program since 2012.
About the Novarica Impact Awards
The Novarica Research Council Impact Awards are the largest purely peer-juried awards in insurance technology. Over a dozen CIO members of the Novarica Insurance Technology Research Council vote annually to recognize the efforts of their peers to use technology to drive business value in digital, data/analytics, core systems, and IT operations. No vendors, consultants, journalists, or members of the Novarica team participate in the selection committee, making the Novarica Impact Awards distinctive in being a purely peer-juried award.
The Novarica Insurance Technology Research Council is a free, moderated, knowledge-sharing community of more than 300 insurer CIOs and senior executives. In addition to recognizing successful initiatives through the Impact Awards, members participate in anonymized studies and private, vendor-free events. More information at https://novarica.com/council/.
The Council is managed by Novarica, a research and advisory firm that helps more than 90 insurers make better decisions about technology projects and strategy through published research, advisory services, and consulting on vendor selection, benchmarking, project assurance, capability and organizational assessments, and IT strategy. https://novarica.com/