DURHAM, N.C.--(BUSINESS WIRE)--The Insurance, Accounting, & Systems Association (IASA) is pleased to announce that Michigan Millers Mutual Insurance Company has been awarded the IASA 2017 Technology Innovation Award. The solution they implemented achieved an unprecedented level of automation in the area of policyholder correspondence letters. They consolidated more than 70 electronic forms and reduced the processing of eForms from 3 minutes to 10 seconds. The result was a substantial reduction in work effort that went straight to the bottom line results. The project accelerated customer correspondence, internal communications and customer service.
The Technology Innovation Award declaration took place on Saturday, March 18, 2017 at the IASA Spring Meeting in Tampa, Florida and the award winners were formally recognized at the IASA 2017 Annual Educational Conference & Business Show held the first week of June in Orlando, Florida. The award was presented to Michigan Millers by Carlos Correa, IASA’s 2016-2017 CIO and Vice President and Head of Technology for the United States region of Liberty International Underwriters (LIU).
Andrew Gamet, Michigan Millers Mutual Insurance Co. stated, “Michigan Millers is honored to accept the IASA Technology Innovation Award for 2017. The Correspondence Project demonstrated the impact that can be achieved through Technology, and underscored the importance of open collaboration. The business staff, analysts, and IT faculty involved were already very proud of the accomplishment, but are even more so now, with this nod from the association. The IASA provides so many useful resources to drive our industries forward; it is truly high-praise to be recognized by them for working towards that very same goal.”
Michigan Millers Mutual Insurance Company, established in 1881, is rated A- (Excellent) by A.M. Best, specializes in the commercial and specialty lines insurance markets and offers a wide range of products and services for your business. Michigan Millers is totally committed to meeting the needs of its customers in a way that never fails to exceed their expectations.
While many companies who submitted accomplishments for the award achieved exceptional results through the innovative use of technology, a single winner for this year’s Technology Innovation Award, Michigan Millers, was determined by voting from an industry judging panel.
The Insurance Accounting & Systems Association, Inc. (IASA) is a non-profit, education association that strives to enhance the knowledge of insurance industry professionals, and participants from similar organizations closely allied with the insurance industry by facilitating the exchange of ideas and information. IASA is one of the insurance industry’s largest, and most well represented trade associations. IASA membership includes insurance companies of all types (Property & Casualty, Life, Health, Fraternal, HMO and others) as members, as well as companies serving the insurance industry, regulators and also organizations more broadly representative of the financial services industry, including banks and investment brokerage firms. Learn more about IASA by visiting our website at www.iasa.org or by calling (919) 489-0991.