CRANFORD, N.J.--(BUSINESS WIRE)--National Truck Protection Inc. (NTP), North America’s leading independent provider of extended service contracts to the trucking industry, announces the launch of a new fast-response inspection process called “Express”.
The new “Express” process reduces inspection review and approval time to industry record setting times. The elapsed time between when the inspection data is sent to NTP and the time a response is provided is reduced to within 15 minutes. During this time the NTP inspection analyst will review all of the required inspection data, make a qualification determination and respond back. “We are excited about this new service because it will reduce inspection cycle times and provide unprecedented service to our customers,” said Robert Amico, president and CEO of National Truck Protection.
The inspection process provides an agreement among all parties as to the condition of the vehicle at the time of sale. With a valid inspection, disputes regarding pre-existing conditions are significantly reduced and nearly eliminated. This is extremely valuable in evaluating and administering warranty claims. NTP has been highly successful with its inspection services for more than three decades.
“The creation of our new “Express” inspection process is another example of how NTP continually works to refine and optimize critical business processes to ultimately provide better service to our customers,” states Amico. “We are confident that improvements resulting from “Express” will be immediately recognized,” he added.
About National Truck Protection Co., Inc. (NTP)
NTP, based in Cranford, NJ, is the leading independent provider of warranty and service contracts to the North American trucking industry. For over 33 years, NTP has provided private label warranties to major OEMs as well as extended service contracts to the used truck segment through its extensive network of corporate and independent dealers. NTP provides the most comprehensive repair and breakdown management services in the industry. For information, please visit www.ntpwarranty.com. NTP provides value-based warranty products through its wholly owned subsidiary, American Truck Protection, LLC. For more information on ATP product, please visit www.atpwarranty.com.
NTP is a portfolio company of Kinderhook Industries. Founded in 2003, Kinderhook Industries is a private equity firm with over $2.0 billion of committed capital. By providing access to capital, strategic advice and an extensive network of relationships, Kinderhook Industries has a history of successfully building privately held firms in partnership with management. For more information please visit www.kinderhook.com.
NTP is an Accredited Member of the Better Business Bureau. Please visit www.bbb.org for the latest ratings.