NEW YORK--(BUSINESS WIRE)--Hansen Technologies Limited (ASX: HSN) today announced that Sperian Energy Corporation has signed a multi-year agreement for Hansen’s business process outsourced (BPO) services. The agreement includes the full Hansen Solutions Billing, Transaction Management, Operations, and Financial services for Sperian Energy’s retail operations.
As a growing company operating in 6 competitive energy markets, they were looking for a solution that would:
- Support their expansion into additional power and gas markets; and address the regulatory and business challenges of entering new regions and services
- Provide improved and outsourced management of their key back office functions, including billing, enrollments/drops, meter data management, remittance processing & financial reporting, and data warehouse self-service reporting
- Improve their customer services communications
- Manage the data conversion from their existing CIS.
“We are pleased to welcome Sperian Energy to our growing customer base of competitive energy marketers,” said Hansen Technologies CEO Andrew Hansen. “With Sperian’s success and further plans for market expansion, their choice in our BPO solution validates the significant investments we have made in our cloud-based offering. We look forward to working with them to migrate and integrate their business with our BPO services.”
“Hansen’s BPO offering was comprehensive and proven,” said Paul Keene, Sperian Energy CEO. “By choosing to outsource our critical back office functions to them, we can concentrate on our new business initiatives and dedicate more resources to innovation and growth”
About Sperian Energy
Sperian Energy is a leading retail energy provider that helps consumers and businesses take advantage of competition in U.S. states that have deregulated their energy markets. Sperian currently operates in six states: Illinois, Maryland, New Jersey, New York, Ohio, and Pennsylvania. Sperian focuses on delivering exceptional service, innovative technology, and competitive pricing.
About Hansen Technologies
With over 40 years’ experience, Hansen Technologies (ASX: HSN) is a leading global provider of billing and customer care technologies for Utilities, Telcos, and Pay TV operators. Employing over 900 experts, Hansen’s proven and scalable solutions enable more than 200 clients to deliver cost-effective end-to-end business initiatives that improve their customers’ experience. Hansen has offices in Australia, USA, New Zealand, China, Denmark, Germany, Argentina, South Africa, and the United Kingdom. For more on Hansen, visit www.hsntech.com | @Hansen_tech