NORWALK, Conn.--(BUSINESS WIRE)--Frontier Communications (NASDAQ: FTR) today announced that veteran communications executive Victoria Boston has joined the company as Vice President, Sales & Retention, based in Southern California. She reports to Cecilia McKenney, Executive Vice President, Consumer Sales and Marketing.
Boston leads sales and retention teams in 29 states with responsibility for customer service, acquisition, retention and growth initiatives. During her 25-year career at Verizon Communications Inc., Boston held executive roles leading sales, retention and enterprise solutions teams. Victoria has a proven track record for leading large high performing customer service centers and has extensive knowledge of the FiOS product suite. Boston is committed to giving back to the community, and most recently served as Executive Director of Discover.YOU™, Inc., a non-profit dedicated to bringing arts and education to underserved youth in Compton, California.
McKenney stated, “I am delighted to welcome Victoria to Frontier. She knows it is critical to provide exceptional customer experience, and develop compelling offers and solutions to retain and grow our customer base. Given her expert FiOS customer service experience, she will hit the ground running, and will leverage her strong relationships with employees, vendors and customers.”
Boston earned both an undergraduate and master’s degrees in Business Administration from Strayer University in Washington D.C. She is active in the community and a board member of non-profit organizations including Discover YOU Compton Inc., The National Network to End Domestic Violence and The Skills Society.
About Frontier Communications
Frontier Communications Corporation (NASDAQ: FTR) is a leader in providing communications services to urban, suburban, and rural communities in 29 states. Frontier offers a variety of services to residential customers over its fiber-optic and copper networks, including video, high-speed internet, advanced voice, and Frontier Secure® digital protection solutions. Frontier Business Edge™ offers communications solutions to small, medium, and enterprise businesses. More information about Frontier is available at www.frontier.com.