ATLANTA--(BUSINESS WIRE)--To help small businesses such as clothing boutiques and local restaurants meet the growing consumer shift to online channels, leading payments provider Elavon now offers two digital commerce tools that create a unique, online customer experience – Converge Digital Commerce with 3dcart and Online Ordering with talech.
Elavon has teamed up with 3dcart, a leading shopping cart software provider, to offer an online storefront to businesses looking to create or reinvent an online shopping experience. It helps create a dynamic, customer-friendly site with more than 100 customizable, mobile-ready store themes, and an intuitive dashboard with built-in marketing and customer relationship management (CRM) tools such as merchandise shipping and return updates.
3dcart’s online stores are mobile-optimized for web and mobile devices, which are much needed options for businesses given predictions from BI Intelligence that mobile commerce will reach $284 billion, or 45% of the total U.S. e-commerce market, by 2020.
“Shopping online or by a mobile device has become easier than ever, and businesses of all sizes should have an opportunity to compete against larger competitors,” said Wally Mlynarski, head of global product and innovation for Elavon. “By partnering with 3dcart, we offer businesses the tools to seamlessly create an easy-to-use, online and mobile presence that attracts new customers and keeps them coming back for more. And because 3dcart is integrated with our Converge payment platform, customers are ready to accept payments once the store is live.”
Online ordering for restaurants not just for the “big guys” anymore
To enhance the customer experience further, Elavon has added an online ordering option to its talech tablet, point-of-sale system. The solution is ideal for family and independent restaurant owners looking for new ways to increase revenue without causing customer frustration, such as longer ordering lines or wait times.
Customers simply place their order through the restaurant’s website via a desktop or mobile device, select the pick-up time, choose a payment option and confirm the order. Restaurants immediately receive the order and begin preparations for the pick-up time. Customers will receive automatic updates when the order is accepted, prepared, and ready.
The online ordering feature is included in the latest talech point-of-sale solution, making it fast and easy for restaurant owners to offer the service.
Mlynarski added, “Data shows that technology options offered by restaurants are important for many consumers and we recognized the need to offer online ordering so our customers could compete with the bigger restaurant chains.”
Both Converge Digital Commerce with 3dcart and Online Ordering with talech include the latest in certified security features that keep customer cardholder data and businesses safe from the increasing rate of online fraud.
For more information about Elavon, visit www.elavon.com or follow us @elavon on Twitter.