MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® Systems Inc. (Nasdaq: VRNT) today announced that its Workforce Optimization™ suite successfully achieved Cisco compatibility certification with Cisco Unified Communications Manager, Version 11.* As a member of the Cisco® Solution Partner Program, Verint can create and deploy solutions to enhance the capabilities, performance and management of the network.
Verint Workforce Optimization works with Cisco’s Unified Communications Manager to combine software and services and help organizations improve daily operating functions, from interacting with customers in the contact center, to enhancing the underlying back-office business processes that help shape the customer experience. Customers can gain high-level visibility into performance, customer and other business intelligence enterprise-wide through a closed-loop solution set and capabilities that include session management, voice, video, messaging, mobility and web conferencing.
“Working together, Verint and Cisco provide global organizations with the ability to unite applications and endpoints, while lowering operating costs,” says John Bourne, senior vice president, global channels and alliances, Verint. “We’re delighted to continue collaborating with Cisco and look forward to building powerful solution capabilities.”
The Cisco Solution Partner Program, part of the Cisco Partner Ecosystem, unites Cisco with third-party, independent hardware and software vendors to deliver integrated solutions to joint customers. As a Preferred Solution Partner, Verint has achieved Cisco compatibility certification on at least one solution and can provide customers 24-hour, 7-days-a-week customer support. For more information, visit https://marketplace.cisco.com/catalog/companies/verint.
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, more than 10,000 organizations in approximately 180 countries—including over 80 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.
*Compatibility certification via Interoperability Verification Testing and Cisco Validated Design is designed to simulate typical customer configurations and does not replace the need for on-site testing and interoperability validation in conjunction with actual implementation. Verint successfully completed certification of its Workforce Optimization suite on Cisco Unified Communications Manager, V11 in Q3 of 2016.
This press release contains "forward-looking statements," including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2017 and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.
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