HACKENSACK, N.J.--(BUSINESS WIRE)--Strativity Group, Inc., the world’s leading customer experience consultancy, announces the first Journey Mapping and Management Certification workshop from the Journey Management Academy. Strativity, one of the first to offer Customer Experience Certification, has designed the Journey Mapping and Management Certification to help practitioners take their skills to the next level. The Journey Mapping and Management workshop provides the training, tools, and credentials necessary for companies and individuals to turn static maps into innovative and strategic action plans. The workshop and certification is accepting enrollment for the April session, which will take place at the PORSCHE Experience Center and Four Seasons Hotel in Atlanta, GA.
“Completion of a Journey Mapping and Management workshop is more than achieving a certification in journey mapping; it’s about learning cutting-edge best practices that participants can bring back to their organizations through immersion in leading brands that deliver exceptional customer experiences.”, states Lior Arussy, President, and CEO of Strativity.
Peter Haid, Managing Director of Touchpoint Dashboard, adds “We chose the PORSCHE Experience Center and Four Seasons Hotel so participants can learn what makes an experience exceptional. The immersive workshop is intentionally designed to be a once-in-a-lifetime experience.”
More information on the new Journey Management Academy and workshop can be found at www.journeymanagementacademy.com/atlanta
About Strativity Group Inc. Passion, Expertise, and Execution
The people at Strativity are united by passion and guided by a proprietary integrated methodology to unleash exceptional performance with employees and customers. Strativity brings world-class experience combined with a focus on measurable results.
We measure success by a single word: Execution.
Strativity has had the privilege of working with exceptional brands such as Mercedes-Benz, MasterCard, Royal Caribbean Cruise Line, Walmart, New York Times, FedEx, Mazda, SAP, Honeywell and Johnson & Johnson.
With over 200 completed projects in 21 countries impacting over 600 million customers and 1,000,000 employees, Strativity is ready to face your challenge.
About Touchpoint Dashboard Where Journeys Meet Exceptional Experiences
Touchpoint Dashboard is the world’s first and largest SaaS journey management toolkit that allows major brands to evolve from journey mapping visualization to journey management of initiatives. The method we use allows large enterprises to build, discuss, validate, analyze, present, act, and manage all of their customer’s journeys from one CX command center.