WARREN, N.J.--(BUSINESS WIRE)--Sequential Technology International, (STI), a leader in the customer care and customer experience business process outsourcing space, is pleased to announce that Kent Mathy, a telecom industry veteran with over 35 years of experience, will join Sequential Technology as its Chief Executive Officer. Mr. Mathy, who most recently served as AT&T’s Southeast Region President, will lead Sequential Technology (STI) as it continues its successful execution and growth strategy following its transformational acquisition of activation assets from Synchronoss Technologies (NASDAQ:SNCR) in December 2016.
“STI is incredibly fortunate to have an executive of Kent’s caliber joining us to lead our exceptional team of employees dedicated to providing customer care and other solutions to the telecom, financial and legal industries, and other industry verticals,” said John Methfessel, Chairman of STI. “We made our recent acquisition with the intention of building a global brand of industry leading customer care solutions and Kent is the perfect executive to lead our company and strategic vision into its next phase of growth for the future.”
“STI is already positioned as the leading customer care and customer experience provider to the telecom and SaaS industries, and I am thrilled by the opportunity to lead the business as we continue to meet and exceed the ever-changing needs of existing customers, while introducing the depth and breadth of our exceptional solutions and services to new customers around the globe,” said Mr. Mathy. “STI has a very seasoned team of professionals who have been in the field of customer care and business process outsourcing for many years, and who have a history of consistently exceeding their customers’ requirements. I look forward to working with our employees, partners, and customers as we transform STI into the premier provider of customer experience solutions across the industry.”
About Sequential Technology International (STI)
Sequential Technology International (STI) focuses on successful delivery of customer care and customer experience business process outsourcing solutions to its customers, which include some of the largest communication service providers in the world. STI provides direct sales support, help desk support, activation solutions, provisioning, fraud management, and other related services around the world employing more than 4,000 people. For more information, visit us at www.sequentialtech.com.