SAN FRANCISCO--(BUSINESS WIRE)--Dashbot, the leading bot analytics platform, today announced it has raised $2 million in a Series Seed funding round. ff Venture Capital led the round, which included participation from Bessemer Venture Partners, Samsung Accelerator, Scrum Ventures, Bertelsmann Digital Media Investments, and Rembrandt Ventures.
Dashbot provides bot-specific analytics and tools to enable brands and developers to increase user acquisition, engagement, and monetization. In addition to bot-specific metrics like sentiment analysis, conversational analytics, and AI response effectiveness, Dashbot provides tools to take action on that data, like its Live Person Takeover of chat sessions and Push Notifications for re-engagement.
Dashbot is a cross platform solution which natively supports Facebook Messenger, Slack, and Kik bots, and has a generic API for any conversational interface.
The company plans to use these funds to expand the team and product offerings, provide additional native support for more platforms, and increase user acquisition and marketing efforts.
Launched approximately six months ago, Dashbot has over 1,100 bots on the platform and has processed more than 200 million messages. Customers range from enterprise brands to long-tail startups.
“We strongly believe that AI-driven insights and tools—coupled with engaging conversational interfaces—can significantly bolster organizations’ bottom lines in an efficient way. Dashbot is doing just that, and is essential for any enterprise or developer to build and monetize their bots in a technology environment increasingly harnessing AI’s potential,” said Ryan Armbrust, Managing Director of ff Venture Capital, who will join Dashbot’s board.
Dashbot was founded by serial entrepreneurs Arte Merritt, who founded the mobile analytics platform Motally (Nokia), Jesse Hull, who co-founded Mesmo (GSN), and Dennis Yang, who co-founded Bureau of Trade (Ebay).
Dashbot is a bot analytics platform with additional tools to take action on the data. In addition to traditional metrics like retention and engagement, Dashbot provides bot-specific processing and metrics like conversational analytics, sentiment analysis, and AI response effectiveness. Dashbot also provides tools to take action on this key data, like its Live Person Takeover of chat sessions and Push Notifications for re-engagement. For more information, visit www.dashbot.io