ORLANDO, Fla.--(BUSINESS WIRE)--VoiceOnyx Business Phone Service & Systems is now offering a complimentary business listing service that brings back the idea behind the once very successful Yellow Pages Phone Book. In years past, obtaining a Yellow Pages listing was vital for business marketing - as it allowed companies to be found by their potential customers.
Eventually, the Internet evolved and ultimately changed the way we search for products and services from local businesses. Although most companies hope for incoming traffic over the phone, it takes a wealth of marketing knowledge and effort to make their phones ring.
“History shows us that once the incumbent telephone companies found the phone book business unprofitable, they divested their interests or stopped publishing their business listings altogether. They forgot about the importance of the customer relationship and how important it was for some small businesses that relied on this simple but effective form of marketing,” says Edward Warren, operations manager at the Orlando headquarters.
VoiceOnyx is bringing back to life the abandoned responsibility of the telephone company by providing a groundbreaking internet listing platform, VoiceOnyx Presence. For those customers who opt-in, business listing information will be syndicated to over 300 online business directories and local listing websites. For VoiceOnyx customers, the resulting effect will yield greater search engine rankings, accurate business information, and enhanced credibility.
“We are very excited to be offering this service to our customers. We have a vested interest in their success and ability to be found by their prospective customers,” says Elizabeth Allen.
According to a recent study conducted by Invoca, the ratio of people who would rather call a business than fill out a form online is more than double. “In a world of emails and text messages, some businesses have forgotten about how important a good old fashioned phone conversation is for their customer service and reputation,” continues Elizabeth. The study also shares that 46% of customers want to call a business to get a quick answer when they are in need of expert advice. “We don’t want our customers to miss out on any opportunities!”
The VoiceOnyx Presence platform will complement their free Business Listing service with additional value added services such as Social Media Marketing and Reputation Management. “We want our customers to have all the tools not only to drive customers to their websites but also to their phone numbers. It is a win-win for everyone, and we look forward to reinventing what the Yellow Pages did for businesses a decade ago,” concludes Edward Warren.