LOWELL, Mass.--(BUSINESS WIRE)--PlumChoice, Inc., the leading provider of premium technical services to cloud and Internet of Things (IoT) service providers, IoT manufacturers, cloud solution providers and distributors today announced new funding from current investors to accelerate the company’s significant growth in the Cloud and IoT Services markets.
The investment, led by M/C Partners and Edison Partners, comes on the heels of last month’s announcement that new CEO David Shimoni would lead the company’s next stage of growth. At the request of the investors, the funding total is not being disclosed.
With this investment, along with current company and industry momentum, PlumChoice executives estimate that they’ll see double digit growth in their Cloud and IoT businesses in 2017. “This funding will enable PlumChoice to further leverage its market leadership in the Premium Technical Support market and move toward seizing significant partnership opportunities in the Cloud and IoT markets,” said Shimoni. “Additionally, the money will fuel enhancements in PlumChoice’s technology platform to increase the integration with our partners to deliver an even higher level of customer support.”
In the fast-growing Cloud and IoT markets, PlumChoice helps key players sell and deliver technical services. These services, which include presales consultation, installation, onboarding, integration, troubleshooting and ongoing technical support, reduce overhead and time to market, while driving product adoption, market penetration, customer satisfaction and overall profitability.
“Our investors’ longstanding support is a testament to PlumChoice’s success in this market,” said Bob Schechter, the chairman of PlumChoice’s Board of Directors. “With expertise that spans premium technical support for traditional technology, emerging smart home innovations and cloud solutions, we’ve come out on top as a go-to resource for companies that need to offer their customers more specialized and sophisticated technical services. This funding will ensure that we continue to lead the Premium Technical Support Services market.”
For information about PlumChoice, please visit www.plumchoice.com.
PlumChoice helps cloud and Internet of Things (IoT) service providers, IoT manufacturers, cloud solution providers and distributors deploy and sell support services that drive product adoption, resulting in greater market penetration. We work on behalf of major brands to help end users install, configure, integrate, troubleshoot and use brands’ products and software. In turn, PlumChoice’s partners experience greater customer satisfaction and lifetime value, lower overhead, increased profitability, and quicker time to market.