SAN FRANCISCO--(BUSINESS WIRE)--Dreamforce – CloudApps, the company that accelerates sales performance using behavioral motivation, today announced SuMo Motivate V6. With this release, SuMo Motivate lets enterprises monitor and drive an almost infinite set of behaviors, while providing the capability to define and model winning behavioral patterns.
SuMo Motivate V6 has added the SuMo Awareness Framework, which gives the platform an even greater level of consideration as to when to execute behavioral assessments and lets SuMo queue and process behaviors as the Salesforce platform infrastructure resources become available, powering SuMo’s ability to scale.
With this release, SuMo allows for the modeling of highly complex behaviors, either live in motivational competitions or for operational tracking purposes. This extension in volume and complexity of behaviors means that businesses can build a comprehensive behavioral data set that provides insight into performance and allows the quick identification of trends. Sales Leaders can model and motivate complex sales behaviors and Sales Operations Leaders have the ability to truly learn the efficiency and effectiveness of their sales processes.
SuMo Motivate makes Salesforce CRM smarter by bringing behavioral intelligence into every interaction and decision. SuMo combines behavioral learning and predictive analytics to help our customers have smarter sales interactions and accelerated sales outcomes. SuMo Motivate can also be a part of accelerating the learning of Salesforce’s Einstein, by helping Einstein to determine what good sales behaviors look like.
“We planned this focus on behavioral intelligence because it's where you see the true value of CRM. We are also pleased that SuMo Motivate can help to power Einstein. The future is in Artificial Intelligence combined with Behavioral Intelligence,” said David Kirk, Chief Revenue Officer of CloudApps.
Founded in 2009, CloudApps has delivered behavioral motivation solutions that accelerate sales performance and deliver customer service excellence. CloudApps accelerates performance by uncovering, monitoring and coaching sales reps to deliver more of the high value “winning” behaviors that form the cornerstone of success. CloudApps is in use by over 250 customers, including blue-chip organizations globally such as SIG, Post Office, G4S, LeasePlan and Qlik. For more information, go to http://www.motivation.cloudapps.com