BURNSVILLE, Minn.--(BUSINESS WIRE)--The Connection® (www.theconnectioncc.com), a leader in contact center outsourcing, call center consulting, and training and development services, distributed over 800 backpacks to children heading back to school.
The Connection® hosted its second annual Back-to-School Backpack program as part of our commitment to give back to the community through our employees. In total, The Connection® filled and distributed over 800 backpacks containing 10,776 crayons, 5,040 pencils, 449 scissors, 356 folders, 178 binders, and many more school supplies, to prepare children and grandchildren of The Connection® employees for their first day of school. All employees in the corporate office located in Burnsville, MN, Jamestown, New York, Olean, New York, and Rockford, Illinois call center locations were encouraged to take part, with participation in the program nearly doubling since its inaugural year in 2015. “Our employees do so much for The Connection®,” said President Fred Weiner, “We relish the opportunity to give something back and show our appreciation to our employees and their families.”
The Connection® specializes in providing outsourced contact center solutions offering live operator, live web chat, email response, and social media monitoring and engagement in one of our three U.S. based call center locations nationwide. In addition to call center services, The Connection® also offers call center consulting services, training and development solutions, and customized eLearning development. The Connection® creates engaging experiences offering personalized solutions tailored to the unique needs of each organization that mirror its unique culture and customer experience.