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Riskified将身份风险智能引入Zendesk,助力零售商在不牺牲客户体验的前提下遏制退货欺诈
纽约--(BUSINESS WIRE)--(美国商业资讯)-- 电商欺诈检测与风险智能领域的全球领导者Riskified (NYSE: RSKD)今日宣布与Zendesk达成全新合作伙伴关系,将其身份风险智能直接整合至Zendesk的客户服务工作流中。该集成能够为人工及AI客服提供实时信号,帮助零售商在加快处理合法索赔的同时,遏制那些侵蚀收入的退货及退款滥用行为。 根据美国全国零售联合会的数据,2025年美国零售商的退货总额达到8499亿美元,其中约9%为欺诈性退货。基于这些数据,Riskified测算退货欺诈给美国零售商造成的损失约为765亿美元,而如果将全球范围内的退货欺诈也考虑在内,损失则更为巨大。购物者也承认了这一点:四分之一的人承认有过“试穿后退货”或“凑单退货”的行为,约五分之一的人承认有过“调包退货”、“空箱退货”或“篡改标签”的行为。对于客服团队而言,每一项索赔都面临同样的两难境地:批准它可能助长滥用行为,严格审查又可能惹恼优质客户。 此次集成通过在Zendesk客服界面中直接内置“身份风险类别”来解决这一难题。当客户提交服务请求时,Zendesk会调用相关的专业AI智...
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Cinelease Expands Entertainment Infrastructure Platform with Acquisition of Quixote Grip & Lighting and Production Supplies Assets
LOS ANGELES--(BUSINESS WIRE)--Cinelease, a leading provider of equipment and production services to the entertainment industry for nearly 50 years, today announced the acquisition of key production service assets from Quixote, including grip & lighting, production supplies, portable restrooms and communications equipment. The acquisition of these assets expands Cinelease’s capabilities and strengthens its position as an entertainment infrastructure platform, providing customers with more of...
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Turbett Surgical Appoints Jennifer Scalise-Mullett as Vice President, Quality, Regulatory, and Compliance
HENRIETTA, N.Y.--(BUSINESS WIRE)--Turbett Surgical, a leader in innovative sterilization and operating room efficiency solutions, today announced the appointment of Jennifer Scalise-Mullett, J.D. as the company’s new Vice President, Quality, Regulatory and Compliance. In this strategic executive role, Scalise-Mullett will oversee all global regulatory affairs, quality assurance, and compliance activities. She will provide executive guidance on quality, regulatory, and compliance matters that in...
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Neue HTEC-Studie zeigt: Die Investitionen in KI übersteigen die Fähigkeit der Unternehmen, daraus Nutzen zu ziehen
PALO ALTO, Kalifornien--(BUSINESS WIRE)--HTEC, ein weltweit tätiges Unternehmen für Produktentwicklung und KI-Transformation, hat heute erste Ergebnisse aus seinem AI Value Realization Report 2026 veröffentlicht, der auf einer Umfrage unter 1.500 Führungskräften der obersten Ebene in den USA, Großbritannien, Deutschland und den Vereinigten Arabischen Emiraten basiert. Die Untersuchung zeigt, dass die Investitionen in KI schneller steigen als die Fähigkeit der Unternehmen, diese zu nutzen, was z...
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リスキファイド、Zendeskに「Identity Risk Intelligence」を統合し、小売業者が顧客体験を損なうことなく返品不正を阻止できるよう支援
ニューヨーク--(BUSINESS WIRE)--(ビジネスワイヤ) -- eコマースの不正検知およびリスクインテリジェンスのグローバルリーダーであるリスキファイド(NYSE:RSKD)は、同社のIdentity Risk IntelligenceをZendeskのカスタマーサービス・ワークフローに直接組み込む、Zendeskとの新たな提携を発表しました。この統合は、人間のサポート担当者とAIエージェントにリアルタイムのシグナルを提供し、小売業者が、収益を圧迫する返品・返金の不正利用を抑えながら、正当な申請をより迅速に処理できるよう支援します。 全米小売業協会(National Retail Federation)によると、2025年の米国の小売業者における返品額は8,499億ドルに達し、その約9%が不正返品でした。これらの数値に基づき、リスキファイドは、返品不正が米国の小売業者にもたらす損失を約765億ドルと算出しており、世界全体の返品不正を考慮すると、損失額ははるかに大きくなります。買い物客もこうした行為を認めており、4人に1人はワードロービングまたはブラケッティングを行ったこと...
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Rosen Law Firm Urges Baidu, Inc. (NASDAQ: BIDU) Investors with Large Losses to Contact the Firm for Information About Their Rights
NEW YORK--(BUSINESS WIRE)--Rosen Law Firm, a global investor rights law firm, announces a class action lawsuit on behalf of purchasers of securities of Baidu, Inc. (NASDAQ: BIDU) between November 18, 2025 and August 17, 2026, inclusive (the “Class Period”). Baidu is a Chinese technology company.For more information, submit a form, email attorney Phillip Kim, or give us a call at 866-767-3653.The Allegations: Rosen Law Firm is Investigating the Allegations that Baidu, Inc. (NASDAQ: BIDU) Misled I...
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Kirby McInerney LLP Alerts Investors Who Acquired Pentair plc PNR Securities Between March 11, 2025 and July 14, 2026 of Pending Lawsuit
NEW YORK--(BUSINESS WIRE)--Kirby McInerney LLP reminds Pentair plc (“Pentair” or the “Company”) (NYSE: PNR) investors of the October 2, 2026 deadline to seek the role of lead plaintiff in a pending federal securities class action. Investors are encouraged to contact Lauren Molinaro of Kirby McInerney LLP by email at investigations@kmllp.com, or fill out the contact form below to discuss your rights or interests in the securities fraud class action lawsuit at no cost.[CONTACT THE FIRM IF YOU SUFF...
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Texas Family Care Network Names Rocky Hensarling CEO as Organization Expands Community-Based Care Leadership
DALLAS--(BUSINESS WIRE)--Texas Family Care Network (TFCN), a division of Pressley Ridge, has named Rocky Hensarling as Chief Executive Officer, leading the organization’s Community-Based Care operations across Region 5 (Deep East Texas) and Region 3E (Metroplex East). Hensarling brings more than 15 years of experience serving Texas children and families, including extensive leadership experience with the Texas Department of Family and Protective Services (DFPS). Since joining TFCN, he has led t...
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Simon Eye Expands Pennsylvania Footprint Through Partnership With Ganly Vision Care
KENNETT SQUARE, Pa.--(BUSINESS WIRE)--Simon Eye Associates (“Simon Eye”), a growing regional provider of comprehensive and advanced eye care, has partnered with Ganly Vision Care in Kennett Square, Pennsylvania, effective September 14, 2026. The partnership expands Simon Eye’s presence in Chester County and supports its strategy to build a leading integrated eye care network across the Mid-Atlantic. Ganly Vision Care is an established three-provider practice that has built a strong reputation f...
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A Richardson Staple Returns! Dickey’s Barbecue Pit Reopens Longstanding Location Under New Ownership
DALLAS--(BUSINESS WIRE)--The smoker is fired up on North Coit Road as Dickey’s Barbecue Pit officially reopens its doors in Richardson today, September 16, bringing back a longtime community favorite known for its slow-smoked meats and Texas-sized hospitality.Located at 2160 N. Coit Road, Richardson, TX 75080 in the popular Lennox Center shopping and dining destination, the restaurant has been a pillar of the area since 2014, serving generations of families, students and local businesses across...