CLEAResult to Expand Successful eScore™ Digital Engagement Platform

Customer-centric approach engages stakeholders with an easy path to energy savings

AUSTIN, Texas--()--CLEAResult, a leader in designing and implementing technology-enabled energy efficiency programs for utilities, governments, schools, and businesses, announced today it has reached an agreement with the Tennessee Valley Authority (TVA) to implement programs across North America that are powered by the eScore™ digital engagement platform.

eScore was developed by TVA in partnership with CLEAResult and 154 local power companies to provide homeowners with a simple way to maximize the energy efficiency of existing homes. eScore is a best-in-class, technology-enhanced, contractor-driven program and digital engagement platform that provides homeowners a seamless customer experience. By providing expert advice, incentives and educational resources, a homeowner has all they need to make informed decisions about energy upgrades to their home. Over time—and at a pace the homeowner can afford—the platform encourages customers to stay engaged in order for their home to score a perfect 10, or the most efficient that home can be. The many convenient self-service aspects of the platform make it easier than ever for homeowners to save money on their energy bills and make their homes more comfortable.

“eScore has been tremendously successful because it delivers a digital platform that supports sustained customer engagement,” said CLEAResult CEO Aziz Virani. “eScore takes an omnichannel approach that gives homeowners a seamless and consistent experience across all of a utility’s demand-side management programs, whether the homeowner engages via the mobile app, the website, retail stores, or contractors. With this agreement, we’re able to build upon TVA’s success and expand the footprint of this program design and platform.”

Since the program’s launch in early 2015, eScore contractors have worked with more than 28,000 homeowners to make 33,000 upgrades. These home improvements have resulted in saving nearly 37 gigawatt-hours of electricity across the Tennessee Valley, translating to millions in savings on utility costs for customers.

“We strive to help consumers make their electricity dollar go further through innovative programs such as eScore,” said Frank Rapley, senior manager for TVA’s EnergyRight® Solutions for the Home. “When developing eScore, we listened to consumer needs and created a program that helped lower homeowners’ power bills and was easy to implement. The results have been a testament to the effectiveness of the eScore program.”

eScore will be available to all North American utility companies by fall 2016.

About CLEAResult

CLEAResult is the largest provider of energy efficiency programs and services in North America. Through proven strategies tailored to clients’ unique needs and market dynamics, the combined strength of experienced energy experts and technology-enabled service offerings help CLEAResult change the way people use energy for hundreds of utility and business partners. Founded in 2003, CLEAResult is headquartered in Austin, Texas, and has close to 3,000 employees in more than 70 cities across the U.S. and Canada. CLEAResult is a portfolio company of General Atlantic, a leading global growth equity firm. For more information, visit clearesult.com.

About Tennessee Valley Authority

The Tennessee Valley Authority is a corporate agency of the United States that provides electricity for business customers and local power distributors serving more than 9 million people in parts of seven southeastern states. TVA receives no taxpayer funding, deriving virtually all of its revenues from sales of electricity. In addition to operating and investing its revenues in its electric system, TVA provides flood control, navigation and land management for the Tennessee River system and assists local power companies and state and local governments with economic development and job creation.

Contacts

Edelman for CLEAResult
Jennifer Trou, 512-634-3678
Jennifer.Trou@edelman.com

Contacts

Edelman for CLEAResult
Jennifer Trou, 512-634-3678
Jennifer.Trou@edelman.com