Merkle to Host Customer Journey Webinar

COLUMBIA, Md.--()--Merkle (merkleinc.com), a leading technology-enabled, data-driven performance marketing agency, announced that it will host a webinar titled Building Buyer Journey Maps That Work. The event will take place Thursday, June 2, at 2:00 p.m. ET and will feature speakers Ed Abrams, vice president, Marketing, Samsung Electronics America, Inc. (SEA); Gils Canare, research director, SiriusDecisions; and Ron Park, vice president, Analytics, Merkle.

Marketers are enamored with the customer journey, which is especially true and challenging in the B-to-B environment. As marketing continue to embrace the idea of creating personalized digital experiences, the need to better understand the buyer decision process is becoming more critical. Samsung experienced this journey first-hand, and the results were eye-opening. This webinar will showcase how Samsung designed its B-to-B journey around the motivations of its buyers, using a data- and insights-driven approach to create an informed and actionable journey map.

During the webinar, attendees will learn:

  • The importance of motivational insights and how to apply them to an actionable solution
  • How to define current state, gaps and priorities in your customer journey today
  • How to align your organization with best practices to meet your customers’ needs and to identify the obstacles to success

Merkle will also be sponsoring and speaking at the 2016 SiriusDecisions Summit | The Art & Science of Intelligent Growth, taking place May 24-27 in Nashville, TN. On Tuesday, May 24 at 11:40 a.m., Merkle’s George Gallate, executive vice president and chief marketing officer, will deliver a session titled, Marketing 2.U: Double Your SQLs Through Employee Marketing Activation. Ed Abrams, vice president, Marketing, Samsung Electronics America, Inc. (SEA) and Ron Park, vice president, Analytics, Merkle, are also leading a session titled Building Buyer Journey Maps that Work, on Tuesday, May 24 at 2:45 p.m. Both sessions will take place in the Ryman CF room.

To register for the complimentary webinar, visit the registration site. Contact the Merkle events team at events@merkleinc.com if you’d like to schedule a meeting with a member of the Merkle team at the 2016 SiriusDecisions Summit.

About Merkle

Merkle is a global data-driven, technology-enabled performance marketing agency and the largest independent agency in the US for CRM, digital, and search. For more than 25 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights. When combined with its strength in performance media, Merkle creates customer experiences that drive improved marketing performance and shareholder value. With more than 3,400 employees, the privately held corporation is headquartered in Columbia, Maryland with 15 additional offices in the US and offices in Barcelona, London, Shanghai, and Nanjing. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkleinc.com

Contacts

Merkle Inc.
Sarah Bourdeau, 443-542-4288
SBourdeau@merkleinc.com

Contacts

Merkle Inc.
Sarah Bourdeau, 443-542-4288
SBourdeau@merkleinc.com