MINNEAPOLIS--(BUSINESS WIRE)--Avtex, a provider of integrated customer experience technologies, today announced its participation in the Microsoft Cloud Solution Provider Program. The program is designed to strengthen customer relationships and expand cloud sales opportunities by enabling partners to provide direct billing, sell combined offers and services, as well as directly provision, manage and support products and services.
Starting today Avtex owns the complete customer lifecycle, allowing it to easily sell Office 365 and Windows Intune subscriptions and helping customers take advantage of cloud services by owning the entire billing process and directly managing support.
“Adding the Cloud Solution Provider program to Avtex’s portfolio of technologies that we support allows us to build stronger, deeper relationships with our customers and provide them with the best end-to-end cloud solutions to support their business,” says Eric Van Heel, VP of Infrastructure and Data Solutions at Avtex. “We are uniquely positioned to provide a full range of services around Microsoft Cloud services from design, provisioning, migration, support, and direct billing - truly a single point of contact for our customers.”
“The Cloud Solution Provider Program puts our partners at the center of the customer relationship,” said Phil Sorgen, corporate vice president, Worldwide Partner Group at Microsoft Corp. “Through participation, these partners have demonstrated dedication to helping our mutual customers successfully move to the cloud.”
As an authorized Cloud Solution Provider, Avtex can now deliver and support a suite of solutions, including Azure, Office 365, Microsoft Dynamics, and others that are offered as part of the Microsoft cloud.
Avtex provides professional services and customer experience consulting encompassing a full 360° suite of solutions including user experience design, application development, unified communications, contact centers, portals, business intelligence, and customer relationship management. Driven by technology know-how and passionate about customer experience, Avtex is uniquely qualified to help clients deliver exceptional experiences to their customers using technology. Backed by strategic partnerships with Microsoft, Sitecore and Interactive Intelligence, Avtex is truly a breadth and depth provider of customer experience technology solutions. Find out more about Avtex online at www.avtex.com or follow Avtex on Twitter at @avtex.