NORWALK, Conn.--(BUSINESS WIRE)--HomeServe USA (HomeServe), a leading provider of home repair solutions, announced the expansion of its agreement with American Electric Power (AEP) to include customers in AEP’s operating unit, Kentucky Power. The new program will begin with an offer for the Exterior Electric Line service plan to Kentucky Power residential customers.
The Exterior Electric Line service plans offered through HomeServe provide homeowners protection against the expense and inconvenience of repairs to a home’s exterior electrical components that connect to the Kentucky Power electric system. This can include repairs to the weatherhead, riser pipe, insulators, meter base and service entrance cable. These repairs can be costly and are not typically covered by basic homeowners insurance. HomeServe plan holders will have access to a Repair Hotline that is accessible 24 hours a day, 365 days a year to bring local, licensed and insured electricians to their home for repairs. The plan costs $4.99 a month.
HomeServe is already an established provider in Kentucky, serving 88,000 homeowners holding 157,000 service plans. Kentucky Power homeowners also will have access to other HomeServe service plans, including interior electrical lines, heating and cooling systems, and water heater repairs. Customers will be able to conveniently pay for these HomeServe service plans directly on their Kentucky Power utility bill.
“We are pleased to be able to introduce these optional plans to Kentucky Power customers,” said Tom Rusin, CEO of HomeServe USA. “It’s important for homeowners to know that if they have an electrical or other repair emergency, they have an available service to turn to. Our plans not only provide timely repairs homeowners need, but also they help relieve the financial burden.”
Kentucky Power customers will be receiving details about the new program in the mail over the coming weeks. For more information, contact HomeServe toll-free at 1-844-877-2868 or visit www.HomeServeUSA.com.
About Kentucky Power
Kentucky Power, with headquarters in Frankfort, Ky., provides service to approximately 170,000 customers in all or part of 20 eastern Kentucky counties. It is a unit of the AEP system, one of the largest electric utilities in the U.S., with nearly 5.4 million customers in 11 states. AEP ranks among the nation’s largest generators of electricity, owning nearly 32,000 megawatts of generating capacity in the U.S. AEP also owns the nation’s largest electricity transmission system, a more than 40,000-mile network that includes more 765-kilovolt extra-high voltage transmission lines than all other U.S. transmission systems combined.
About HomeServe
HomeServe USA Corp (HomeServe) is a leading provider of home repair solutions serving more than 2 million customers across the U.S. and Canada. Started in 2002, HomeServe protects homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home emergencies by providing affordable coverage and quality local service. HomeServe, a Better Business Bureau Accredited Business, dedicates itself to being a customer-focused company supplying best-in-class repair plans and other services through leading municipal, utility and association partners, and directly to consumers. For more information about HomeServe, a Connecticut Top Workplace winner again for 2015 and winner of five 2015 Stevie Awards for Sales & Customer Service, please go to www.homeserveusa.com, follow us on www.twitter.com/homeserveusa and like us on Facebook at www.facebook.com/homeserveusa.
