ALPHARETTA, Ga.--(BUSINESS WIRE)--Despite years of talk and hard work around ICD-10, many providers are struggling to meet the impending October 1st deadline. Still more are losing sleep over the impact it will have on their revenue, expenses, and sanity. Meanwhile, the noise level around ICD-10 has never been higher, making it hard for providers seeking help, resources, and benchmarks to find a single source of truth.
That confusion ends today with the debut of ICD10Central.com from RelayHealth Financial, the last site providers need for the last mile in their ICD-10 journey. Offered at no cost, ICD10Central.com stands above myriad industry ICD-10 resources with one-of-a-kind tools—including a breakthrough real-time dashboard that reports actual industry Key Performance Indicators (KPIs)—plus specialty coding resources, peer-powered support, and exclusive payer-supplied content.
It’s all designed to help anxious providers understand where they stand relative to industry norms, identify and resolve problem areas quickly, get fast answers to pressing questions and, in the end, shore up their revenue cycle practices to help minimize denials and other problems in the immediate post-transition period.
ICD10Central.com offers providers help with:
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Real-Time ICD-10 National KPI Dashboard
Examining the data from 3.3 billion transactions and 2,430 hospitals flowing through its network, RelayHealth Financial identified four KPIs most likely to be impacted by the transition: Days to Final Bill, Days to Payment, Denial Rate and Reimbursement Rate. These key metrics are continuously monitored and updated on ICD10Central.com–enabling visitors to easily identify trends over time, gauge their own performance, and take corrective action as needed. -
Coding Guidance to Help Minimize Red Flags
Through its consulting work with thousands of providers nationwide, RelayHealth has learned that even at this late date, ICD-10 coding remains a stubborn pain point in readiness. ICD10Central.com illustrates 12 common and potentially problematic diagnosis/procedure codes each for four specialties–Cardiology, Orthopedics, Obstetrics, Radiology–plus a “catch-all” category in both ICD-9 and ICD-10 coding to show complexities and trouble spots. Additionally, Clinical Documentation Improvement (CDI) Flags are provided to highlight areas where additional clinical documentation is needed to support the more detailed ICD-10 code set. -
What’s the Best Source of Payer Information?
Easy–payers! Payer-provider collaboration will be critical to revenue continuity in the days and weeks leading up to–and following–October 1st, so ICD10Central.com provides a repository for payers to submit helpful materials for providers to use in their preparations. Payers of all sizes from across the country have expressed interest in supplying guidance for providers seeking answers to payer-specific ICD-10 issues and emerging trouble spots as they develop. This section will offer a wealth of payer-provided content, divided into dedicated payer areas, including hints and tips, FAQs, general guidelines and best practices. -
Social Media Meets Healthcare Finance
Finally–an online forum where provider billing teams can get real answers to their urgent questions. Everyone working on ICD-10 readiness has experiences to share–and questions to ask. With time running short, ICD10Central.com provides an interactive forum where providers, payers, consultants and vendors alike can post questions, answers, comments and advice–and share their experiences and expertise. Think of it as social networking for healthcare finance.
“There’s no shortage of vendors offering advice and services for ICD-10 readiness,” says Jason Williams, vice president of Business Analytics for RelayHealth Financial. “But only RelayHealth Financial is giving providers real-time access to financial metrics they can benchmark against, expert coding guidance on demand, and so much more to help them prevail during these final hectic days. We’ve been committed to ICD-10 leadership since ICD-10 first hit the radar—we were first to achieve ICD-10 readiness three years before the deadline—and we’re not letting up now. This support is crucial to helping providers continue to receive timely and appropriate reimbursement after Oct. 1st. And they’ll find support is only a click away at ICD10Central.com.”
ICD10Central.com is live now. For more information on ICD-10 readiness, visit RelayHealth Financial’s ICD-10 Resource Center. For more information on RelayHealth Financial’s solutions, visit our Web site at http://www.relayhealthfinancial.com, learn from our experts at the RelayHealth blog, or follow us on Twitter at @RelayHealth.
For more information on McKesson Health Solutions, please visit our website, hear from our experts at MHSdialogue, and follow us on Twitter at @McKesson_MHS.
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About RelayHealth Financial
Every day across America, more than 2,000 hospitals and health systems rely on RelayHealth to help them process over 5 million patient claims, worth over $1.1 trillion annually. Our broad array of revenue cycle management solutions use the power of the cloud and big data to help healthcare professionals make better financial decisions for their organizations and patients, right at the point of care. Nobody does more than RelayHealth to bring healthcare connections to life. For more information, visit relayhealthfinancial.com.
About McKesson
McKesson Corporation, currently ranked 11th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational, and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. For more information, visit us at www.mckesson.com.
Tags: McKesson, McKesson Health Solutions, RelayHealth Financial, Revenue Cycle, Revenue Cycle Management, ICD-10, ICD10Central.com
