CAMBRIDGE, Mass.--(BUSINESS WIRE)--Vee24, the leading provider of live video assistance solutions, today announced it is a finalist for Best Tech Innovation Shopping & Commerce in the 19th Annual MITX Awards. The MITX awards are presented by the Massachusetts Innovation & Technology Exchange to recognize excellence in concepts and creations in marketing and technology produced or developed in New England.
Referred to as the Oscars for all things digital, the MITX Awards is the largest and most prestigious annual awards competition in the country to honor digital marketing and technology innovation. Previous winners include Reebok, Dunkin’ Donuts, Rue La La, Cessna, SAP, and other leading brands.
The awards ceremony will be held May 14, 2015 in Boston, at the Marriott Copley Place. Tickets can be purchased at www.mitxawards.org.
Vee24’s next generation customer engagement solution provides a seamless way for brands to connect live with their online customers through video, voice, and co-browsing on any web browser or mobile app. The result is a level of customer experience that previously could only be delivered face-to-face and in-store. Vee24’s clients typically achieve a 5 to 10x increase in online conversion with assisted sessions, and 25-35 percent increases in average order value. Vee24 serves over 100 clients, including many of the best brands in telecommunications, automotive, and retail.
"We’re honored to be recognized with this nomination and are excited by the opportunity to bring further light to the success that brands are having in driving ecommerce KPIs through live video assistance," says James Keller, CEO of Vee24. “True live assistance with voice, video, and co-browsing completes ecommerce customer experience by finally delivering an online experience that is on-par with in-store and in-person in terms of customer experience and sales performance and we thank MITX for recognizing Vee24 in this way.”
“Our 2015 finalists are powering innovative ideas and contributions in marketing, technology and design. We are thrilled to honor their amazing achievements,” stated MITX President Amy Quigley.
Vee24 is the live video assistance solution trusted by the world’s leading consumer-facing brands. Featuring voice, video, text and co-browsing for web-, app-, and kiosk-based customer engagements, Vee24 is the most broadly and successfully deployed solution proven to advance the customer experience and dramatically increase ecommerce sales. Customers include Audi, DFS, Samsung, Isabella Oliver, Jaguar Land Rover, Mattress Firm, Schuh and Vodafone. The company is headquartered in Cambridge, Mass., with European operations in Manchester, England. For more information, please visit http://www.vee24.com
Established in 1996, MITX -- the Massachusetts Innovation & Technology Exchange -- is the leading industry organization bringing together the marketing, technology and design community to engage to ignite innovation in the business community. Connecting more than 7,500 professionals in New England, MITX is a dynamic community of thought leaders and collaborators in search of insight, education and opportunity. Creator of FutureM, MITX is headquartered in Boston, MA. For more information, visit http://www.mitx.org.