ARLINGTON, Va.--(BUSINESS WIRE)--Opower (NYSE:OPWR), a global leader in cloud-based software for the utility industry, today announced that it is working with Oracle Utilities to enable utilities to integrate Opower’s customer insights into utility systems powered by Oracle, and Oracle’s operational insights into Opower’s customer engagement platform.
“Utilities provide critical services and need best in class software to ensure reliability,” said Opower CEO Dan Yates. “Oracle products have been the backbone of utility operations for a generation and are impressive in their technical sophistication. Opower and Oracle’s solutions can help our clients integrate our respective data and insights without sacrificing the reliability and proven results of both our platforms.”
Together, Opower and Oracle Utilities can help utilities meet a number of key business objectives that are improved by the unique combination of customer engagement and core utility operations capabilities. Utilities running both Opower and Oracle Utilities platforms can create lasting results in a number of business areas including customer service, energy efficiency, billing, revenue assurance, distribution operations, field service and energy supply.
The collaboration is an extension of the open ecosystem framework enabled by Opower’s platform. The latest platform release reflects Opower’s focus on helping utilities reinvent the experience they provide to customers while driving bottom-line business results: reducing cost-to-serve, increasing customer satisfaction and offering new products and services. Opower has also invested significant R&D in extensibility so that partners can co-invest in new solutions tailored to their customer bases.
“Over the years, Opower has expanded our investment in partner architecture so that we can develop innovative solutions for our utility partners,” said Alex Kinnier, SVP of Product at Opower. “Working with Oracle is indicative of our commitment to making the Opower platform more intelligent, more flexible, and more personal, to support our utility partners in delivering significant value for their customers.”
Last year, Oracle and Opower shared their broad utility vision through a joint white paper laying out how utilities can leverage their Advanced Metering Infrastructure (AMI) and Big Data opportunities to earn a “technology dividend” by partnering with best of breed customer and operational analytics solutions: The Smart Meter (R)Evolution: Maximizing the Technology Dividend & Transforming Your Utility. Opower is a Gold level member in the Oracle Partner Network (OPN).
About Opower
Opower (NYSE:OPWR) is an enterprise software company that is transforming the way utilities engage with their customers. Opower’s customer engagement platform enables utilities to reach their customers at moments that matter through proactive and digitized communications that drive energy savings, increase customer engagement and satisfaction, and lower customer operation costs. Opower’s software has been deployed to more than 95 utility partners around the world and reaches more than 50 million households and businesses. For more information, please visit www.opower.com and follow us on Twitter at @Opower.
Forward-looking Statements
This release contains forward-looking statements, including statements regarding benefits from the use of Opower’s solutions. Any statements in this press release about future expectations, plans and prospects for Opower represent the Company's views as of the date of this press release. These forward-looking statements are subject to a number of risks, uncertainties and assumptions. While the Company may elect to update these statements at some point in the future, the Company specifically disclaims any obligation to do so.
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