SAN FRANCISCO--(BUSINESS WIRE)--Docker, Inc., the company behind the fast-growing Docker open platform for distributed applications, today announced that Iain Gray will join the team as senior vice president of customer success. Gray will be responsible for ensuring enterprise-class services and support for customers, enabling these customers to take full advantage of both the Docker platform and the surrounding ecosystem.
“Customer traction is mounting particularly within enterprises, and the need for premium services, support and education around the Docker platform is essential,” said Ben Golub, CEO of Docker. “Iain’s vast experience working directly with customers to ensure they are successful at every step of their journey is what makes him the ideal candidate for this position. With Iain’s support, we are confident that the Docker user base and its broad array of ecosystem partners will feel at ease knowing that he is at the helm.”
In less than 24 months, the Docker open platform for distributed applications has become one of the fastest growing open source projects ever, including nearly 800 contributors, 200+ million downloads and over 100 thousand Dockerized applications. Docker’s rapidly expanding ecosystem includes industry leaders such as Amazon Web Services (AWS), Google, IBM, Microsoft, VMware, and more. Leadership in customer success will be critical to continuing this momentum especially as the myriad of tools and partners continues to expand the use cases around Docker.
With more than 20 years of industry experience, Gray joins Docker from his former position as vice president of customer success at Pivotal where he was responsible for the development and delivery of expert services (solutions architecture, education and technical support) and the enablement of a successful service partner ecosystem. Prior to Pivotal, Gray was vice president of global services for Red Hat Inc. for nearly ten years, where he took on Red Hat’s professional services, customer training and partner enablement activities that included supporting the majority of the Global 2000. Iain was a central figure in helping Red Hat grow an enterprise business that was centered on providing world-class service and support for a transformative open source technology.
Gray’s strong management background has provided him with the aptitude to manage large teams and projects globally. Before joining Red Hat, Gray was the director of market development engineering at Sun Microsystems Inc.
“As VP of customer success, my ultimate goal is to enable our customers to be successful through a robust set of expert services that support the development and deployment lifecycle, and to provide our customers with a strong voice back into Docker,” said Gray. “We will build out the same level of enterprise-class premium technical support, consulting services and training delivery that I have grown accustomed to throughout my career.”
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About Docker, Inc.
Docker, Inc. is the company behind the Docker open source platform, and is the chief sponsor of the Docker ecosystem. Docker is an open platform for developers and system administrators to build, ship, run and orchestrate distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud, and improve infrastructure efficiency by 50 percent or more. Inspired by an active community and by transparent, open source innovation, Docker has been downloaded 200+ million times and is used by thousands of the world’s most innovative organizations, including eBay, Baidu, Yelp, Spotify, Yandex, and Cambridge HealthCare. Docker’s rapid adoption has catalyzed an active ecosystem, resulting in more than 95,000 Dockerized applications and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.
Docker, Inc. is venture backed by AME Cloud Ventures (Yahoo! Founder Jerry Yang), Benchmark (Peter Fenton), Greylock Partners (Jerry Chen), Insight Venture Partners (Jerry Murdock), Sequoia Capital (Bill Coughran), SV Angel (Ron Conway), Trinity Ventures (Dan Scholnick), Y Combinator.