RESEARCH TRIANGLE PARK, N.C.--(BUSINESS WIRE)--Toshiba Global Commerce Solutions, a global market share leader in point of sale technology, has taken a further step to strengthen its North American in-store retail business with the integration of Toshiba TEC Canada Inc. (TTCN) and the Toshiba Global Commerce Solutions (Canada) Ltd. (TGCS) business. Effective October 2014, the cross country team combines the former TTCN sales, maintenance and services staff with Toshiba Global Commerce Solutions in Canada. Furthermore, former IBM maintenance employees joined Toshiba Global Commerce Solutions (Canada) Ltd. in September 2014 as part of Toshiba’s overall strategy to provide a unified team to offer expanded services and support, including on-site support and depot service.
In-country leadership for Canada will be provided by Scott Thomas, Sales Executive and General Manager, Canada. To expand solution offerings and accelerate revenue growth across North America, Bill Campbell recently joined Toshiba Global Commerce Solutions and will provide executive sales leadership in his role as Executive Director, North America Sales.
"This strategic organizational move in Canada will enhance our ability to provide premier service to our retail clients and business partner community and expand our market share,” said Scott Thomas, Canada General Manager, Toshiba Global Commerce Solutions. “Further, the strength of our resources and solutions as part of the broader combined organization will amplify our capabilities to serve the Canadian retail community.”
This strategic integration of the Canadian groups also positions Toshiba to excel in the retail maintenance marketplace. One united team will leverage the combined infrastructure and national footprint, allowing Toshiba to more efficiently serve customers and expand its maintenance business, while leveraging synergies across its broader global operations.
KEY FACTS
- Toshiba Global Commerce Solutions is now a one-stop shop for all in-store retail needs across Canada, including POS hardware, software, maintenance and services.
- The newly combined robust organization in Canada includes sellers and maintenance staff from both TGCS and TTCN, former IBM maintenance staff, pre-sales support, first line product support and professional services.
- Both on-site services and depot support as well as professional services are available across Canada.
- Toshiba Global Commerce Solutions in Canada is available to assist customers and dealers with inventory needs. Additionally, Toshiba welcomes TTCN dealers to join the Toshiba Together Commerce Alliance partner program. For more details on inventory or the partner program, contact Scott Thomas at Toshiba_Comms@toshibagcs.com
SUPPORTING RESOURCES
Website: Toshiba Global Commerce Solutions
Website: Toshiba TEC Canada
About Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is retail’s first choice for integrated in-store solutions and is a global market share leader in retail store technology. With a global team of dedicated business partners, we deliver innovative commerce solutions that transform checkout, provide seamless consumer interactions and optimize retail operations that are changing the retail landscape. To learn more, visit www.toshibacommerce.com or engage on Twitter @toshibagcs
