Sprint Network Jointly Awarded #1 Ranking for Reliability in Knoxville and Chattanooga, Tennessee

New network and new pricing offers best deal on data

KNOXVILLE, Tenn. & CHATTANOOGA, Tenn.--()--Sprint today announced that its all-new network shares first-place for network reliability and the RootScore® Awards for call performance in both Knoxville and Chattanooga, Tennessee, along with a joint first-place RootScore award for text performance in Chattanooga, according to a recent report by independent testing company RootMetrics®.

Last week Sprint also introduced new shared data plans that offer double the high-speed data at the same price as AT&T and Verizon Wireless.

“We’re very proud to report that Sprint’s all-new network is now one of the most reliable networks in Knoxville and Chattanooga, providing the strongest data and call connectivity as well as text performance,” said Joe Meyer, vice president of Sprint Network Performance. “With our new data plans, there’s never been a better time to switch to America’s Newest Network.”

Best Deal on Data

The Sprint Family Share Pack offers double the high-speed shareable data1 for smartphones, basic phones, tablets and mobile broadband devices. For example, customers can get four lines and 20GB of data for $160 compared to 10GB of data for the same price from AT&T or Verizon. Sprint is offering a limited-time promotion for the Sprint Family Share Pack: For a family with up to 10 lines, get 20GB of Shared Data and Unlimited Talk & Text for only $100 a month through 20152 – and, as an added bonus, customers will get an additional 2GB per line for up to 10 lines. For a family of four, that’s a savings of $60 per month better than AT&T’s and Verizon’s current pricing through 2015; double the data of Verizon; and more than double the high-speed data of AT&T and T-Mobile.

Sprint also now offers the best unlimited wireless plan available from a national carrier with the Sprint $60 Unlimited Plan. This plan provides consumers unlimited talk, text and data while on America’s Newest Network for just $60 per month, a $20 savings compared to T-Mobile’s $80 per month unlimited plan. Simple, easy, affordable – the Sprint $60 Unlimited Plan is available to both new and existing Sprint customers. To qualify for the plan, customers must purchase their device through Sprint Easy Pay, pay full retail price or bring their own compatible device.

All-New Network

As part of a nationwide multi-year overhaul, Sprint has transformed its network in cities across Tennessee to deliver faster data speeds and improved call quality. Network improvements include:

  • 4G LTE for faster, more reliable data delivering peak wireless speeds of 25Mbps.
  • HD Voice, a new Sprint standard for crystal-clear voice calls providing a fuller, more natural-sounding voice, plus noise reduction technology that virtually eliminates background noise from places like a busy road or crowded restaurant.
  • Stronger in-building coverage using 800MHz low frequency spectrum.

Looking ahead, Sprint will continue to invest in its Tennessee network by implementing new technologies and techniques to make the network more efficient and deliver improved performance and faster data speeds. Sprint Spark, an enhanced LTE service that’s built for data, will offer peak wireless speeds of 50-60Mbps on capable devices, with increasing speed potential over time.

RootMetrics, an independent mobile analytics firm that offers insights into the consumer mobile experience, tests the networks of all four major wireless carriers in the U.S. twice per year. The company provides objective, unbiased assessments of performance across a broad range of consumer-oriented mobile activities including data usage, calling, and texting. Network reliability measures a customer’s ability to establish and keep a data connection, make and retain a call, and send and receive texts.

Rankings based on RootMetrics Knoxville (July 2014) and Chattanooga (July 2014) RootScore® Report for mobile performance as tested on best available plans and devices on 4 mobile networks across all available network types. The RootMetrics award is not an endorsement of Sprint. Your results may vary. See www.rootmetrics.com for details.

About Sprint:

Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served more than 54 million customers as of June 30, 2014 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. The American Customer Satisfaction Index rated Sprint as the most improved U.S. company in customer satisfaction, across all 43 industries, over the last six years. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America in 2011, 2012 and 2013. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.

1 To improve the data experience for the majority of users, throughput speeds may be limited, varied or reduced on the network.

2 The $100 offer is available Aug. 22, 2014 – Sept. 30, 2014 when customers switch to Sprint. It includes $15/mo./line access charges waived through 2015. Valid only on 20GB or higher data allowance.

Contacts

Sprint
Kelly Schlageter, 703-592-8809
Kelly.A.Schlageter@sprint.com

Release Summary

Sprint Network Jointly Awarded #1 Ranking for Reliability in Knoxville and Chattanooga, Tennessee

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Contacts

Sprint
Kelly Schlageter, 703-592-8809
Kelly.A.Schlageter@sprint.com